Top Tech Jobs & Startup Jobs in Boston, MA

The Enterprise Billing Success Manager will support enterprise billing clients by onboarding teams, training on billing best practices, and driving customer satisfaction through effective communication and problem-solving.

Provide email support to clients about RCM and billing software, triage tickets, improve customer experience, and maintain product knowledge.

This role involves leading AI projects, designing and deploying AI systems, collaborating with stakeholders, and developing tools to enhance efficiency in healthcare applications. The engineer will mentor junior members and iterate on prototypes until widely adopted.

Support rehab therapy clients through onboarding, training, and ongoing success efforts. Resolve escalated support tickets, run webinars, promote product value, prevent churn, and collaborate cross-functionally to improve customer outcomes.

Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.

As an Account Executive, you'll build relationships with healthcare clients, identify new sales opportunities, and drive EMR software revenue growth, collaborating with sales and marketing teams.

The Associate Billing Success Manager trains billing teams on best practices, assists in workflow development, and provides ongoing support to customers, helping them utilize the Prompt platform effectively.

The Senior Full Stack Software Engineer will oversee technical development in a B2B SaaS healthcare environment, mentor junior engineers, and lead product features.

Own Help Scout and Accounts Receivable workflows, execute precise invoicing (97%+ accuracy), handle customer finance inquiries, collaborate with Sales/Success, triage ticket patterns, and create training materials to improve billing and support processes.

The Billing Experience Manager will manage customer inquiries, enhance support processes, maintain knowledge bases, and improve customer satisfaction regarding billing services.