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The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.

Responsible for drafting, negotiating, and reviewing a variety of commercial agreements in a SaaS environment. Collaborates with internal teams to manage compliance and risk while improving contract processes.

The Strategic Operations Associate will manage high-priority strategic projects, conduct market research, analyze data to inform decisions, and ensure alignment across business initiatives.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

The EDI Analyst I role involves assisting clients with EDI inquiries, resolving support tickets, and improving customer experience in the enrollment process.

Support Engineer will troubleshoot issues in SaaS products, work with engineering and client teams, debug complex API integrations, and write technical specifications. Experience in customer-facing roles and database management is required.

The Benefits Verification and Auth Specialist verifies insurance eligibility, obtains authorizations, and communicates requirements to ensure efficient revenue cycle management and prevent claim denials.

The Payment Posting and AR Specialist will post and reconcile insurance and patient payments, resolve errors, and manage Accounts Receivable tasks while maintaining accurate ledgers.

The Senior Customer Finance Analyst will optimize billing processes, manage complex invoicing and customer onboarding, and support financial operations to drive scalability.

The Director of RCM Analytics leads client revenue cycle performance, maximizing operational efficiency through analytics and team coordination while managing client expectations and system configurations.