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Lead and manage software implementation projects for hospital pharmacy customers. Serve as primary customer contact, schedule deployments, configure software, run training (remote and onsite), coordinate with internal teams and wholesalers, maintain project documentation, and travel extensively to support hardware/software rollouts.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

Analyzes, validates, reconciles, and quality-assures healthcare data from disparate systems using Excel and SQL. Interacts with hospital customers, communicates findings, troubleshoots technical issues, supports SaaS implementations, and develops SFTP reporting automation. The role also retrieves data, assists with ingestion and reporting, and collaborates with implementation leads and internal teams to meet project deadlines and customer needs.

Lead customer-facing technical implementation and integration projects for hospital systems from kickoff through go-live. Manage data extraction, transformation, loading, validation, reconciliation, infrastructure coordination, timelines, risks, escalations, and executive communications. Collaborate with customer IT teams and internal Implementation, Product, and Engineering groups while creating technical documentation and improving data pipelines and deployment processes.

Generate new business opportunities through outbound prospecting and marketing lead follow-up. Target strategic hospital pharmacy and compliance accounts, educate prospects on Bluesight’s solutions, build customer relationships, qualify opportunities, book sales meetings, and document lead activity in Salesforce and Apollo. Collaborate closely with sales and marketing to drive revenue growth.

Drive revenue growth for procurement and compliance SaaS products by managing the full sales cycle across mid-market hospital pharmacy accounts. Generate pipeline, prospect new and existing customers, achieve recurring-revenue quotas, engage senior stakeholders, deliver presentations, negotiate contracts, maintain CRM reporting, and collaborate with marketing, business development, clinical strategy, customer success, and implementation teams. The role is remote across the continental United States and requires occasional travel.

Support implementation of Bluesight SaaS products by helping hospital customers extract, transform, load, validate, reconcile, and analyze data. Configure infrastructure, troubleshoot technical issues, write and update scripts and SQL, document processes, and collaborate with implementation, product, and engineering teams to improve data pipelines. The role combines customer-facing communication with technical data integration work involving cloud services, databases, command-line tools, and multiple programming languages.

The Account Executive will manage sales processes, achieve revenue quotas, prospect new clients, and collaborate across teams to drive revenue growth.

Lead PrivacyPro implementations for new customers: manage project timelines, coordinate stakeholders, configure software, run training, track project documentation, and relay customer feedback to product and engineering teams.