Manage and optimize Ooma’s B2B affiliate marketing program during a 4–6 month maternity leave coverage engagement. Build relationships with affiliates, publishers, review sites, comparison platforms, and referral partners. Develop strategies to improve Ooma’s visibility across traditional search and AI-powered discovery platforms, including LLMs. Create a prioritized affiliate, content, and partner marketing roadmap, monitor performance, deliver actionable reporting, and document initiatives for handoff.

Manage customer onboarding for Ooma Enterprise, coordinating provisioning, installation, configuration, technical guidance, troubleshooting, and escalations. Serve as the primary customer contact, set expectations, track project timelines, mitigate implementation risks, and collaborate with Sales and Engineering to deliver successful deployments. Guide customers through product adoption while maintaining service quality, resolving issues, and identifying opportunities for additional products or services.

Prospect and acquire new B2B customers among small and mid-market businesses. Manage the full sales cycle from lead generation through closing, conduct product demonstrations, build qualified pipelines, meet quotas, and document activities and forecasts in Salesforce. The role requires cold calling, networking, door knocking, trade show participation, and regular travel across the United States. AI tools are used to create targeted lead lists and email campaigns.