Lead and scale a new Customer Support function: build processes, SLAs, ticket routing, knowledge base, and KPIs. Manage a small support team, create dashboards, handle escalations, partner cross-functionally to drive product fixes, and use data to improve team performance and customer experience.

The Senior Product Manager will oversee product development from ideation to delivery, manage product backlogs, and collaborate with various teams to understand and solve customer needs while driving product innovation in the healthcare sector.

The Regional Vice President of Business Development is responsible for acquiring new customers in the healthcare sector, developing relationships, and driving revenue growth.