Top Tech Jobs & Startup Jobs in Boston, MA

Lead and scale DraftKings' iGaming operating model, overseeing Revenue Operations and Games Operations & Studio. Drive cross-functional execution, measurable commercial outcomes, compliance in regulated markets, and build a high-performing leadership team to deliver exceptional player experiences and sustainable revenue growth.

Provide analytical, sourcing, and operational procurement support for technology suppliers. Perform spend, pricing, utilization, and supplier analyses; build dashboards and reports; support RFx, commercial benchmarking, negotiations, contract and license administration; maintain supplier and contract data; partner with Finance and Technology on budgeting, forecasting, license optimization, onboarding, security/privacy reviews, and process automation.

Serve as strategic HR advisor to global Technology leaders, driving organizational design, workforce planning, leadership development, change management, and AI-related workforce strategy to scale high-performing engineering, product, and IT teams.

Design and scale resilient, high-performance distributed systems and frameworks. Define architectural solutions, lead design reviews, build prototypes and production systems, embed reliability and observability, and partner with Product, Infrastructure, and Platform teams while mentoring engineers.

Leads quality, coaching, leadership development, performance improvement, and change management across lottery fulfillment centers. Uses analytics to identify trends, establish KPIs, improve customer experiences, and guide operational decisions. Manages project managers, oversees cross-functional initiatives, supports adoption of new processes and technologies, and ensures compliance with regulatory requirements. The role requires stakeholder influence, team leadership, complex project management, and travel to fulfillment centers nationwide.

Design and evolve the architecture of DraftKings’ regulated prediction-markets exchange. Own the technical roadmap, distributed-system foundations, scalability, reliability, performance, operational health, and resilience testing. Collaborate with product, infrastructure, platform, brokers, market makers, and clearing partners. Contribute hands-on to critical systems, guide design standards, mentor engineers, and implement AI tooling and guardrails for engineering workflows.

Manage DraftKings Rewards loyalty program operations by monitoring KPIs, analyzing player behavior and program economics, validating data, and recommending improvements. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Build data-backed business cases, improve reporting and workflows through AI and automation, and communicate recommendations to leadership.

Build and manage relationships with VIP players, drive sales and net revenue growth, analyze customer and performance data, identify personalized engagement opportunities, resolve escalations, and follow responsible gaming policies. The role requires strong relationship-building, customer-focused problem solving, revenue strategy knowledge, and the ability to obtain and maintain state gaming licenses.

Build trusted relationships with VIP players, deliver personalized promotions and experiences, manage promotional budgets, support customer events, improve engagement and loyalty, and follow VIP and responsible gaming policies. The role requires analyzing trends, working collaboratively in a fast-paced environment, traveling, working nights and weekends, and obtaining a state gaming license.

Own the strategy and roadmap for fraud risk case resolution, including AI-assisted review, automation, self-service, and case management. Partner with Risk Operations, Engineering, Data Science, Analytics, and Compliance to define scalable workflows, requirements, metrics, auditability, and resolution paths. Use operational data to improve automation, decision quality, workload reduction, customer self-service, and cost while supporting regulated risk processes such as anti-money laundering and Responsible Gaming.