Top Tech Jobs & Startup Jobs in Boston, MA

Processes personal lines insurance transactions, including new business, renewals, and endorsements. Supports underwriting teams and agents by resolving missing or incorrect application information, answering questions, coordinating with internal departments, and escalating issues when needed. Provides high-quality customer service, manages workloads efficiently, adapts to shifting priorities, and works independently under general supervision.

Processes commercial insurance policy transactions, including new business, renewals, and endorsements. Provides customer service to agents, underwriting, and internal departments; obtains missing application information; answers agent questions; escalates issues; manages workload priorities; and completes assigned tasks accurately and independently under general supervision.

Coordinates end-to-end billing and commissions processes for customers and independent agents. Responsibilities include researching policy and billing activity, processing postings and reconciliations, reviewing exceptions, preparing reports, resolving issues, maintaining billing accuracy, and communicating with internal and external stakeholders. The role requires analytical thinking, attention to detail, adaptability, organization, multitasking, and the ability to learn multiple billing systems while collaborating across teams.

The role involves representing clients in insurance defense litigation, conducting legal research, negotiating settlements, and providing legal support to senior counsel and other departments.

The AVP Sales & Marketing drives growth through agencies, manages staff, and develops strategic plans to achieve revenue goals while fostering strong relationships.

Under direct supervision, process loss and expense payments, perform claim data entry, request police reports and investigative materials, prepare correspondence, and provide administrative support to Claim Professionals. Flexible 15+ hour/week, onsite internship with mentor and potential extension or full-time opportunities.

The Financial Analyst Associate supports premium and revenue reporting, variance analysis, competitor and market-share analysis, expense allocation, and financial planning. The role assists with forecasts, reforecasts, and three-year planning using Workday and Adaptive Insights. Responsibilities also include developing financial reports, dashboards, and scorecards, partnering with business and actuarial teams, communicating findings, and supporting finance projects.

Lead claim analytics, operations analytics, and workforce management teams to produce timely, accurate reports and insights. Partner with business and IT to analyze trends, optimize contact center resources, ensure data integrity, support data governance, mentor analysts, and deliver monthly and quarterly reporting to stakeholders.

Provide technical oversight and guidance on complex auto, casualty, and PIP claims, manage PIP litigation assignment and analytics, mentor claim staff, support field offices, drive knowledge transfer, develop procedures and training, and deliver superior litigation, loss cost and ALAE outcomes.

Undergraduate intern supporting Personal Lines Operations by processing policy, claim and billing transactions, handling mailing and distribution, performing data entry, answering customer inquiries, and job shadowing. Emphasis on timely, accurate work, customer service, and learning across operations with mentorship and potential for full-time conversion.