Top Tech Jobs & Startup Jobs in Boston, MA

Owns operational performance for key logistics accounts, including SLA and KPI delivery, continuous improvement, cost savings, root-cause analysis, corrective actions, SOP governance, Power BI reporting, and customer QBRs. Coordinates execution across customers, Operations, Control Tower, IT, and Finance while ensuring consistent service delivery across complex, multi-modal and multi-region accounts.

Owns operational performance for a portfolio of key logistics accounts, including SLA and KPI delivery, continuous improvement, cost savings, root-cause analysis, corrective actions, SOP governance, Power BI reporting, and customer performance reviews. Coordinates execution across customers, Operations, Control Tower, IT, and Finance while ensuring consistent service delivery across complex, multi-modal, global accounts.

Owns technology programs for Ascent’s shipment visibility platform and final-mile applications. Translates business needs into sequenced roadmaps, coordinates dependencies across initiatives and delivery teams, manages governance, risks, stakeholders, UAT, change communications, and benefits realization. Partners with business sponsors and product owners while using AI to accelerate planning, documentation, reporting, and coordination. Requires strong logistics or supply chain experience and executive communication skills.

The On-Board Courier is responsible for secure, rapid delivery of high-value items, requiring flexibility and efficiency in transport across airlines, while ensuring safe handling and communication throughout.