Top Tech Jobs & Startup Jobs in Boston, MA

Manage and grow relationships with enterprise customers, identify upsell/cross-sell opportunities, consult on contact center best practices, deliver customized presentations and business reviews, and track client retention and revenue growth.

Lead AI delivery-driven projects from initiation through closure, providing strategic direction, executive communication, risk and escalation management, roadmap alignment with technical/product/AI stakeholders, and mentoring PMs to ensure timely, high-quality SaaS and GenAI customer outcomes.

Drive U.S. enterprise sales for NiCE Cognigy by creating awareness, building qualified pipeline, running full sales cycles, closing large complex SaaS deals (direct and via partners), coordinating RFP/RFI responses, and representing the company at industry events.