Top Tech Jobs & Startup Jobs in Boston, MA

Leads NiCE Actimize’s global partner sales strategy, overseeing reseller, implementation, consulting, SI, and strategic alliance relationships. Manages regional Partner Sales Managers and drives partner recruitment, enablement, certification, indirect bookings, lead generation, joint marketing, and go-to-market execution. Requires extensive global partner sales leadership, financial solutions experience, executive communication, and willingness to travel.

Supports public safety sales opportunities by demonstrating software solutions, conducting needs assessments, responding to RFPs, developing scopes of work, and presenting value propositions. Partners with account executives, product management, professional services, and other teams while engaging public safety agencies and government decision-makers. Requires knowledge of criminal justice workflows and digital evidence, consultative selling experience, and approximately 50% travel within the assigned territory.

Build sample applications, proof-of-concept integrations, and developer tools connecting NICE CXone with partner platforms. Document integration patterns, troubleshoot API and authentication issues, support partner onboarding, and translate partner feedback into product and engineering requirements. The role requires software development experience, REST API integration expertise, web technology knowledge, strong debugging and problem-solving skills, and the ability to communicate with technical and non-technical partners.

Lead client-facing AI program governance and delivery as PMO manager. Translate business objectives into AI roadmaps and OKRs, oversee AI/ML lifecycle, ensure data readiness, model validation, deployment, and responsible AI compliance. Manage PMO standards, portfolio prioritization, AI-augmented reporting, and lead executive communications while mentoring PMs, TPMs, and analysts.

Leads complex partner implementations, including configuration, integrations, deployment architecture, onboarding, and transition to ongoing support. Provides advanced troubleshooting, technical guidance, and product enhancement advocacy; collaborates with engineering, product, TAM, and Partner Success teams. Creates technical playbooks and enablement materials, mentors implementation engineers, supports executive business reviews, and drives scalable partner adoption and operational success.

The Account Executive will drive enterprise sales of NICE Actimize solutions to financial services organizations. Responsibilities include achieving sales quotas, negotiating enterprise agreements, leading sales activities, developing C-level relationships, identifying customer opportunities, coordinating with sales engineers and IT users, and supporting purchasing agreements. Candidates need at least three years of software sales experience in financial services and knowledge of anti-money laundering solutions.

Manage customer-facing software and AI/GenAI delivery projects from initiation through closure. Responsibilities include project planning, scheduling, RAID tracking, stakeholder communication, risk and dependency management, escalation handling, cross-functional coordination, and PMO process improvement. The role also supports AI project evaluation, data readiness, model performance monitoring, AI-specific risk tracking, prompt engineering awareness, cost considerations, and governance practices.

Provides technical support for NiCE Recording Solutions serving large public safety customers. Troubleshoots server, network, and VoIP issues; coordinates with customers, Support, and R&D teams; documents service requests; maintains customer communication and satisfaction; follows SLAs and support procedures; participates in knowledge transfer; and handles rotating off-hours support and occasional customer-site travel.

Leads end-to-end delivery of client implementation and rollout projects across a portfolio of accounts. Manages scope, schedules, budgets, quality, risks, issues, resources, communications, procurement, revenue forecasting, and customer satisfaction. Coordinates geographically diverse technical and business teams, facilitates steering meetings, serves as a trusted client advisor, and identifies opportunities for additional services in partnership with sales.

Leads end-to-end implementation and service delivery projects for a portfolio of clients. Responsibilities include project planning, scope, budget, schedule, quality, risk, issue, resource, procurement, revenue forecasting, stakeholder, and customer satisfaction management. The role leads geographically distributed teams, facilitates steering meetings, serves as the client’s trusted advisor, ensures timely project closure, improves delivery methodology, and identifies opportunities for additional services sales.