Top Tech Jobs & Startup Jobs in Boston, MA

Drive pre-sales for NICE Customer Service Automation by designing technical solutions, delivering demos, evaluating customer infrastructures, responding to RFIs/RFPs, and partnering with sales, product, and engineering to apply conversational AI, analytics, and digital engagement to CX problems.

The Project Manager will oversee customer-facing software and AI delivery projects, assist with documentation, track progress and risks, and communicate with teams.

The Account Executive is responsible for establishing and maintaining strategic relationships, achieving sales quotas, and negotiating enterprise agreements in the financial services sector.

The Forward Deployed Engineer will architect and implement scalable AI agents for enterprises, overseeing the entire lifecycle and collaborating with clients on solutions.

Provide hands-on technical implementation, integrations, configuration, and onboarding support for partner customers. Troubleshoot complex issues, advocate for product enhancements, liaise with TAMs and Partner Success Managers, create enablement content, and share best practices across partner accounts. Travel up to 20%.

Act as primary technical partner for enterprise customers, troubleshoot complex issues across contact center platforms and integrations, coordinate escalations, leverage AI tools for insights, drive customer outcomes, share feedback with Product/AI teams, mentor peers, and shape AI-augmented support processes.

The role involves enabling partners to build AI Agents on the Cognigy platform through hands-on technical support, workshops, and mentoring on JavaScript and integrations, while collaborating closely with internal teams.

Lead strategic enterprise support for high-value customers, resolve critical escalations across CX platforms, drive AI-augmented support practices, mentor engineers, influence product direction, and ensure customer adoption, retention, and long-term success.

Seeking an experienced Enterprise Account Executive to drive sales, close large deals, and collaborate with partners in the U.S. market.

Lead and scale strategic technology alliances (Salesforce, ServiceNow) for SLED/public sector: build joint GTM plans, drive co-sell/co-market pipeline, track revenue KPIs, and coordinate cross-functional execution with Sales, Marketing, Product, Legal, and Engineering.