Top Tech Jobs & Startup Jobs in Boston, MA

The Account Executive drives business growth within Public Safety agencies by managing the full sales cycle, building customer relationships, and collaborating on solutions. They focus on pipeline growth and revenue generation across a seven-state territory.

The Renewal Account Manager is responsible for partner and customer retention, negotiating renewal contracts, engaging partners, analyzing financial data, and managing risks to protect revenue.

The role involves managing partner accounts, driving satisfaction, resolving issues, and collaborating across teams to support business growth.

Lead AI delivery-driven projects from initiation through closure, providing strategic direction, executive communication, risk and escalation management, roadmap alignment with technical/product/AI stakeholders, and mentoring PMs to ensure timely, high-quality SaaS and GenAI customer outcomes.

Sell NiCE CXone Mpower solutions to enterprise and commercial contact centers in Texas. Prospect and close new business, achieve annual quota, negotiate enterprise agreements, build C-level relationships, and coordinate internal teams to implement AI-enabled CX and CCaaS solutions.

The Partner Executive role at NiCE involves engaging with clients to deliver exceptional customer experiences, leveraging AI and cloud technologies to drive innovation.

Drive enterprise customer adoption and retention for Cognigy by delivering strategic guidance on conversational and generative AI solutions. Conduct discovery, define success metrics, run executive business reviews, coordinate implementations, craft proposals, and collaborate with sales and technical teams to expand accounts and ensure ROI and advocacy.

Lead presales activities including discovery, technical deep dives, demos, RFIs/RFPs, and proof-of-value to drive enterprise deals for AI-driven customer service automation (virtual agents, knowledge, analytics, routing, omnichannel). Serve as technical advisor, craft differentiated proposals, track competitive landscape, and upskill internal teams.

Drive U.S. enterprise sales for NiCE Cognigy by creating awareness, building qualified pipeline, running full sales cycles, closing large complex SaaS deals (direct and via partners), coordinating RFP/RFI responses, and representing the company at industry events.

The Renewal Account Manager will primarily engage customers to facilitate contract renewals, ensuring alignment with business goals, revenue retention, and negotiate contract terms in collaboration with internal teams.