Lead and build Akuity's product marketing function: define messaging and positioning, run product launches and competitive intelligence, create enablement content and proof systems, partner with leadership and sales, hire and develop a product marketing team, and measure impact on pipeline and win rates.

Provide technical support to open-source and enterprise customers across channels; troubleshoot Kubernetes and Argo issues; escalate to engineering; improve documentation, support playbooks, and scalable processes; develop deep expertise in GitOps and Akuity’s offerings.

Manage a portfolio of strategic accounts to drive onboarding, adoption, renewals, and advocacy. Act as trusted advisor, lead executive reviews, define success metrics, accelerate time-to-value, and advocate customer needs across product, engineering, marketing, and support.