As a Senior Customer Success Manager, you'll manage a portfolio of SMB accounts, lead a team of CSMs, and drive customer engagement and retention using AI and data-driven strategies.

Design and produce marketing assets across digital and print, manage visual identity, and collaborate with teams for cohesive storytelling. Seek to maintain high quality and speed in design processes.

The Implementation Specialist will manage the onboarding process for new clients, ensuring successful implementation and adoption of the Triple Whale platform, providing strategic guidance, and managing multiple projects simultaneously.