Drive new business growth by prospecting property management companies, managing full SaaS sales cycles, building enterprise relationships, conducting product demonstrations, maintaining HubSpot pipeline data, forecasting, and achieving revenue goals. Collaborate with SDRs, Marketing, Implementation, and Customer Success to support sales and onboarding. Travel quarterly for events, conferences, and in-market meetings.

Own the end-to-end post-sale customer journey from onboarding through renewal and expansion. Build and optimize HubSpot workflows, pipelines, health scoring, segmentation, and reporting; create Metabase dashboards and SQL-based analyses; improve customer processes and handoffs; define lifecycle program requirements; develop CS playbooks; partner with Revenue Operations, Sales, Marketing, Product, and Customer Success; and use AI to scale personalized communications and operational efficiency.