Top Tech Jobs & Startup Jobs in Boston, MA

Conduct complex physical and virtual premium audits for large workers’ compensation and general liability accounts. Analyze financial and operational records, verify exposure classifications, resolve audit disputes, communicate findings, and coordinate with insureds, underwriters, producers, and internal teams. The role requires managing assigned accounts, staying current on regulatory changes, supporting test audits, and traveling overnight when necessary.

Leads a team handling commercial general liability claims across multiple jurisdictions. Responsibilities include workload assignment, technical coaching, claims investigation and evaluation, reserving, litigation management, negotiation, settlements, file audits, compliance monitoring, staff development, process improvement, and strategic initiatives. The role requires extensive insurance coverage knowledge, leadership experience, contractual analysis, negotiation skills, and at least ten years of commercial general liability claims experience.

Leads a major claims and operations product domain, managing complex cross-functional initiatives from discovery through delivery and adoption. Develops business requirements, analyzes workflows, drives system enhancements, refines operating models, and implements continuous improvements. Owns change management, stakeholder enablement, training, and rollout planning while presenting to senior leadership and mentoring organizational resources.

Handles litigated and non-litigated commercial general liability claims nationwide. Responsibilities include investigating claims, analyzing insurance coverage and risk transfer, setting reserves, retaining experts and counsel, negotiating resolutions, communicating with business partners, and developing strategies for optimal outcomes. The role requires at least five years of bodily injury claims experience, including three years in commercial general liability, along with adjuster licensing and strong contractual, legal, negotiation, and communication skills.

Reviews premium audit processes and outcomes for workers compensation and general liability policies. Verifies exposure classifications, audit accuracy, regulatory compliance, and adherence to manual rules and company procedures. Documents findings, provides feedback and technical guidance to auditors, identifies deficiencies, and recommends process improvements. Maintains review records, communicates results to management, and supports consistent quality standards across regions.

Lead a team of 12–16 Premium Auditors conducting workers’ compensation, general liability, and commercial-line audits. Oversee workforce planning, recruitment, training, workload allocation, production, quality assurance, regulatory compliance, reporting, and performance management. Resolve complex audit issues with insureds, agents, underwriters, and internal stakeholders. Use audit findings and performance data to improve processes, mitigate risk, and maintain compliance with state requirements and company standards.

Develop business strategies, operating models, capability analyses, roadmaps, and strategic projects. Partner with leadership, product owners, and delivery teams to define requirements, manage risks, track milestones, implement changes, and deliver business outcomes. The role requires consulting, business analysis, process improvement, project, product management, agile, financial analysis, and change management experience.

Conducts complex virtual and physical premium audits for Workers Compensation and General Liability policies. Reviews financial records, validates exposure classifications, resolves policy issues, and ensures accurate earned premium calculations in accordance with regulations and company procedures. Collaborates with insureds, underwriters, and producers; provides audit guidance, maintains customer service, and mentors junior staff. The role requires strong Excel, analytical, communication, and organizational skills, with occasional physical audit activity possible.

Develops nonprofit insurance business across an assigned region by prospecting and managing agency and broker relationships. Builds market-development strategies, supports regional sales managers, conducts agency visits, provides product expertise and training, monitors submissions and pipelines, and delivers competitive intelligence. The role drives premium growth, agency production, and sales objectives while coordinating with underwriting and other business units. It is a remote, outside-sales position requiring travel.

Leads pricing strategy, financial modeling, profitability analysis, forecasting, and performance management for automotive warranty, service contract, and insurance programs. Evaluates claims trends, risk, reserves, loss ratios, and portfolio results; develops pricing recommendations and program structures; and presents insights to management and clients. Partners with actuarial, sales, legal, product, operations, and underwriting teams while monitoring market, regulatory, and competitive developments.