Supports sales of highly technical TIC services by managing account portfolios, identifying opportunities, communicating product value, and serving as a technical liaison between customers, account owners, and delivery teams. Builds customer relationships remotely and through limited travel, supports sales cycles, coordinates technical resources, and works toward exceeding sales targets.

Lead global calibration, measurement test equipment, and procurement processes across integrated laboratories. Harmonize procedures, ensure ISO 17025 compliance, manage equipment lifecycle and procurement standards, define KPIs, drive continuous improvement, and embed equipment workflows into digital platforms while engaging stakeholders to ensure adoption and governance.

Serve as a global SME for Industrial Metaverse technologies (PLCs, IoT, cloud/edge, digital twins, AI, EMC/RED, cybersecurity). Lead standards work, develop test programs, perform and supervise complex testing, train staff, represent UL externally, and support clients and continuous improvement across regional or global labs.