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Lead and coordinate enterprise account programs, ensuring operational excellence, customer satisfaction, financial performance, and account growth. Manage cross-functional teams, enforce program governance, document playbooks, deliver business reviews, monitor financials and system uptime, and mentor colleagues. Serve as primary liaison between customers, partners, and internal teams while driving process consistency and scaling services across regions.

The Program Manager oversees data center projects, ensuring standards are met, managing client communications, implementing procedures, and driving project success across regions.