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The role involves managing a portfolio of existing Commercial customers, driving retention and expansion, building relationships, and ensuring customer success with Algolia's platform.

As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.

The role involves driving net-new logo acquisition, developing B2B relationships, collaborating with teams, and delivering sales collateral in a dynamic environment.

As a Senior Software Engineer at Algolia, you will enhance user experiences, mentor engineers, design scalable solutions, and collaborate with cross-functional teams to improve product growth and quality.