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The Senior Pharmacy Business Analyst monitors pharmacy performance, identifies trends and root causes, and translates operational and financial data into actionable recommendations. The role builds Tableau dashboards, queries enterprise data warehouses with SQL, prepares executive reporting, and partners with pharmacy, Finance, Operations, and Clinical leaders. Responsibilities include recurring report ownership, quality assurance, planning support, ad hoc analysis, and communicating insights to senior stakeholders.

The Director of Telecommunications leads strategic and operational initiatives for telecommunication systems, focusing on modernizing contact centers, enhancing patient and member experience, and integrating communication tools with clinical systems.