Top Tech Jobs & Startup Jobs in Boston, MA

Lead full-cycle recruiting for GTM and G&A teams, partnering with hiring managers on recruiting strategies, sourcing, interview design, candidate experience, and hiring processes. Track search metrics, provide recruiting updates, improve diversity-focused sourcing and interview practices, support recruiting events, and contribute to People initiatives including employer branding and recruiting operations.

Lead full-cycle technical recruiting for Product, Design, and Engineering teams. Partner with hiring managers on recruiting strategies, sourcing, interview design, candidate experience, and hiring processes. Track search metrics, build diverse talent pipelines, improve recruiting mechanisms, support recruiting events, and contribute to employer branding, recruiting operations, and employee experience initiatives.

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.

Create end-to-end, full-funnel product marketing campaigns for AI products, including launch films, key visuals, landing pages, emails, onboarding flows, and social content. Develop concepts, scripts, boards, generated assets, edits, and final deliverables while translating technical research into accessible creative work. Build reusable prompts, workflows, and automated pipelines, collaborating with product marketing, design, research, growth, and product teams across multiple fast-paced launches.

Create polished, AI-assisted short-form video, motion, design, animation, and editorial content for Instagram, TikTok, YouTube Shorts, and X. Edit compelling content with strong hooks, pacing, and sound; respond quickly to trends and cultural moments; develop concepts through final production; and translate product features and AI model capabilities into engaging social content. Collaborate with creative, product, research, and marketing teams while advancing generative AI workflows and creative techniques.

Own the end-to-end product strategy and lifecycle for AI research products, from model development and user research through launch, pricing, and go-to-market. Partner with research, engineering, design, and business teams to define requirements, ship products, analyze metrics, run experiments, and prioritize features. The role requires strong technical or quantitative foundations, product management experience, SQL and Python fluency, knowledge of machine learning, and experience taking products from zero to one.

Resolve high-volume customer tickets involving account access, billing, and subscription plans. Follow macros, playbooks, and AI-assisted support suggestions to provide accurate responses. Identify issues requiring product judgment or creative-tool troubleshooting and route them to appropriate support tiers. Flag recurring questions for potential macro creation while maintaining speed and accuracy in repetitive, process-driven work.

Lead product design projects for web and mobile platforms, creating and refining creative workflows, prototypes, and high-fidelity interfaces. Partner closely with product, engineering, research, and data teams to ship and iterate on products rapidly. Maintain visual and user experience consistency while contributing to product and process improvements. The role values strong visual design, usability knowledge, creative tool expertise, adaptability, and experience with AI-assisted prototyping.

Owns the end-to-end detection and response program for cloud infrastructure, Kubernetes, research environments, AI tooling, and products. Responsibilities include developing detections as code, leading incident investigations, automating triage and containment, monitoring AI agents, conducting threat hunts and tabletop exercises, improving security telemetry, supporting SOC 2 and ISO 27001 evidence collection, and participating in security incident on-call rotations.

Build full-stack AI-powered video creation and collaboration tools, including rich multimedia interfaces, backend APIs, server-side processes, LLM-powered features, and conversational experiences. Work with generative AI, computer vision, and machine learning models in production. Improve system performance, reliability, and code quality while rapidly prototyping and delivering product features in a collaborative, high-ownership environment.