Top Tech Jobs & Startup Jobs in Boston, MA

You will optimize client experience operations, drive scalable processes, enhance service delivery, and use data for decision-making to boost satisfaction and retention.

The Account Executive role involves generating new leads, conducting client discussions to understand needs, delivering presentations, negotiating deals, and managing a sales pipeline. The candidate must adapt to market changes and collaborate across teams, while demonstrating strong sales skills and understanding of SaaS solutions.

The Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, resolving issues, and supporting renewal processes for SMB clients.