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Senior fraud operations role responsible for daily fraud reviews, complex investigations, escalations, and quality execution. Identify trends and control gaps, advise on alert tuning, produce reporting and insights, and coach junior analysts to improve investigation consistency and outcomes.

The Technical Account Manager will lead partner onboarding to our Banking as a Service platform, manage technical integrations, and support ongoing partner success through communication and documentation.

Conduct quality control reviews of CTRs, alerts, and case investigations to ensure BSA/AML compliance. Provide feedback to analysts, identify error trends, leverage data to spot process gaps, support bank staff on BSA requirements, and stay current with FinCEN guidance to maintain program compliance.

The Senior Technical Account Manager will lead partner onboarding to the Banking as a Service platform, focusing on guiding technical integrations and building strong partnerships.