Top Tech Jobs & Startup Jobs in Boston, MA

Own customer outcomes and value realization for enterprise cloud/managed services customers. Build and scale Customer Success programs, playbooks, and segment-specific engagement models. Orchestrate cross-functional teams (Sales, Delivery, Support, Billing) to drive retention, renewals, and expansion. Lead and develop the CS leadership and CSM organization, implement CS metrics and governance, and drive executive-level customer engagement focused on measurable business outcomes.

Drive net-new enterprise pipeline and close complex multi-cloud managed services and professional services deals. Prospect, engage C-suite buyers, manage multi-SOW sales cycles, leverage cloud partner ecosystems, use Salesforce for forecasting, and collaborate cross-functionally to deliver revenue against quota.

Own and grow a portfolio of strategic enterprise clients by building C-suite relationships, driving revenue expansion and retention, leading multi-year services engagements, aligning cloud and managed services solutions to business outcomes, coordinating cross-functional teams, and serving as the single executive accountability for account strategy, forecasting, risk mitigation, and issue escalation.

Own and grow a portfolio of enterprise and upper mid-market clients by driving revenue, retention, and expansion of managed and professional services. Build senior stakeholder relationships, develop account plans, manage full sales cycle, coordinate cross-functional teams for delivery, monitor account health, and maintain pipeline, forecasting, and CRM hygiene.

Perform preliminary website compliance audits and independently manage monthly OEM compliance submissions to third-party auditors. Troubleshoot issues with agencies, communicate remediation steps to clients and internal teams, log and track compliance cases, collaborate with cross-functional teams, and develop brand-specific subject-matter expertise.

Provide premium SEO and generative search services for Dealer.com clients by analyzing website performance, executing on- and off-site and local SEO optimizations, producing client-facing reports, supporting monthly client calls, troubleshooting performance declines, using third-party SEO tools, collaborating with internal marketing stakeholders, and mentoring junior SEO team members to improve site KPIs and visibility.

Manage a portfolio of 100–140 dealer accounts to drive retention, utilization, and upsell across vAuto applications. Build client relationships, perform needs assessments, run launches, conduct onsite/virtual engagements, remediate at-risk accounts, and generate additional revenue through account expansion and training.

Manage client relationships and deliver integrated digital marketing campaigns for dealership clients. Generate monthly campaign briefs, collaborate with internal teams on strategy, manage and submit assets for OEM compliance, install proprietary creative on client websites, and support related projects and tasks. Act as reactive point of contact and ensure adherence to SLAs.

Manage a $100M+ vehicle portfolio across Central/West territory, optimize resale decisioning and pricing, coordinate with auction partners, inspect and represent inventory, identify reconditioning/relocation opportunities, analyze market data, ensure SOP compliance, and drive processes to maximize sale proceeds and inventory turn while traveling frequently to auction locations.

Lead technical discovery and design of hybrid and multi-cloud architectures, align solutions to business outcomes, support sales throughout the cycle, ensure security/compliance, design networking/connectivity, and coordinate public cloud specialists for deeper scoping.