Lead enterprise data ownership and governance to align customer experience with information architecture. Develop data usage frameworks, business rules, quality thresholds, and movement authorizations. Direct data stewards, analysts, and architects; prioritize remediation, support data integration and analytics, and guide development of data warehouse, data marts, and reporting solutions to support healthcare enrollment and billing operations.

Lead claims-focused QA automation, owning automation roadmap, building reusable components, enabling test data automation, mentoring engineers, defining testing strategy, ensuring in-sprint and regression automation, performing feasibility analysis, and reporting quality metrics to meet SLAs and prevent production defects.