Top Tech Jobs & Startup Jobs in Boston, MA

Own a portfolio of B2B SaaS customer accounts, leading onboarding, training, adoption, account reviews, renewals, upsells, and expansion. Monitor support tickets, resolve issues, capture customer feedback, and collaborate with Sales and internal teams to improve satisfaction, retention, and platform value. The role requires strong communication, organization, data literacy, adaptability, and customer-facing experience.

Owns an AI-powered automotive product, including roadmap development, requirements, lifecycle management, rapid-cycle testing, KPI ownership, commercialization, and customer feedback integration. The role collaborates cross-functionally throughout software development, uses generative AI and vibe-coding tools to accelerate delivery, and represents the company with customers, partners, investors, and industry stakeholders.

Own and grow BizzyCar’s AI-powered automotive retail products. Responsibilities include developing roadmaps, gathering requirements, coordinating software development, commercializing solutions, designing rapid-cycle tests, managing KPIs, and representing the company with customers and partners. The role requires strong product management experience in B2B SaaS, generative AI proficiency, analytical skills, and familiarity with data science, machine learning, and AI.

Manage technical onboarding for new customers: run kickoff calls, configure integrations with DMS and schedulers, process historical data, run tests, troubleshoot scheduling, document procedures, and hand off to Customer Success to enable go-live.

Build and optimize BizzyCar’s full-stack platform using Ruby on Rails APIs and Angular. Own features end to end, diagnose issues across UI, APIs, and data, guide architecture, mentor engineers, improve testing standards, and support multiple product domains including recalls, AI, and service systems.

Lead technical onboarding for new customers: run kickoff calls, configure integrations (DMS and schedulers), process historical data, troubleshoot scheduling issues, run tests, launch rooftops, document setups, and hand off to Customer Success within a few days to three weeks.