Drive revenue growth, retention, and expansion across strategic enterprise SaaS accounts. Build executive relationships, develop account plans, close upsell and cross-sell opportunities, monitor customer health and usage metrics, manage forecasts and pipelines, and partner with Customer Success, Product, Marketing, and Services teams. Advise clients on operational efficiency, customer experience, AI-powered solutions, and business growth.

The Director of Sales, Mid-Market is responsible for generating new revenue, managing a team of Account Executives, and driving sales performance. This role requires leadership, coaching, and data-driven pipeline management to achieve targets.