Manage existing partner accounts to improve retention and growth. Lead strategic partnerships and channel sales, build reseller and referral alliances, generate pipeline, and collaborate cross-functionally on partner onboarding and co-selling initiatives. The role requires partnership, business development, or channel sales experience in HCM, payroll, or LMS sectors, plus strong communication, presentation, relationship-building, and strategic sales skills.

Manage a defined book of business by improving retention, reducing churn, identifying expansion opportunities, and closing upsell and cross-sell deals. Build executive-level client relationships, monitor customer health and adoption, mitigate renewal risks, and contribute to revenue growth through consultative account management.