Top Tech Jobs & Startup Jobs in Boston, MA

Investigate and resolve complex platform and integration issues, own escalations to Engineering with clear reproduction and impact assessment, coordinate P1 incidents, monitor Datadog and observability signals, document resolution patterns for the knowledge base, and provide overflow support for Delivery Support.

Lead deep technical discovery with enterprise customers to design, validate, and sell tailored logistics solutions. Own demos, POCs, integrations, and ROI modeling; present recommendations to executive buyers; test and apply new AI features; and codify repeatable discovery and value frameworks for the GTM team.

Lead technical discovery and design integrations between Nash and enterprise systems. Build demos, sandboxes, scripts, and POCs; validate architecture, security, and reliability through the sales cycle. Test AI models, agents, and APIs; identify failure modes and turn capabilities into customer workflows. Troubleshoot integrations, produce reproducible bugs and requirements, and create reusable tooling and playbooks to scale the Solutions Engineering function.

Lead end-to-end data science initiatives across pricing, dispatch, ETA, routing, and forecasting. Turn ambiguous logistics problems into production ML solutions, build data pipelines, partner with engineering to deploy models, establish evaluation and A/B testing, and work directly with customers and leadership to measure business impact.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.

The Senior Enterprise Account Executive will lead complex sales for Nash's logistics solutions, managing relationships, closing high-value deals, and collaborating with teams to drive growth.

As Brand Design Lead, you will shape and build the visual identity of Nash while collaborating directly with senior leadership and using A.I. tools in your design process. Responsibilities include developing the brand strategy, designing the marketing site, creating visual assets for various channels, and elevating the brand's craft across the company.

Lead Nash's demand engine across multiple verticals by building ABM and outbound plays, running integrated campaigns (paid, social, outbound), owning lifecycle and attribution, shipping GTM tooling (AI agents, automations, landing pages), and partnering tightly with Sales/ADR to convert accounts into pipeline and scale repeatable motions.