Top Tech Jobs & Startup Jobs in Boston, MA

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Handle inbound and outbound calls to sell Globe Life insurance products, close new accounts, provide consultative support to match products to customer needs, and generate revenue while meeting attendance and scheduling requirements for remote work.

Deliver and implement Liberty National training systems across field agencies, schedule and conduct webinars/meetings, create training materials, mentor field supervisors/directors, monitor field performance, manage travel and expenses, and complete weekly field reports to drive adoption and efficiency.

Handles inbound cancellation calls and outbound lapse-recovery contacts for life insurance policyholders. The representative assesses customer needs, explains policy options, recommends coverage or payment solutions, documents interactions, maintains product knowledge, and meets contact-center KPIs for retention, call quality, resolution, attendance, and productivity. This is a remote, part-time Monday–Friday role requiring strong communication, customer service, and problem-solving skills.

Supports sales teams and broker partners through prospecting, quoting, proposals, enrollments, renewals, RFPs, licensing, and producer appointments. Maintains pipeline and process tracking, coordinates with internal teams and third-party administrators, responds to product inquiries, supports broker training, and manages Salesforce records. The remote role may require occasional travel of less than 10% for open enrollment meetings.

Manages strategic group benefits client accounts as the primary contact, resolving issues, coordinating renewals, preparing reports and stewardship presentations, and partnering with internal teams, brokers, underwriters, and third-party administrators. The role supports client retention and growth, improves administrative processes, maintains Salesforce records, escalates complex issues, and mentors junior account managers. This is a remote position requiring strong insurance benefits knowledge, organization, communication, and client relationship management skills.

Verifies life and health insurance applications through outbound calls, documents information for underwriting, explains application procedures, completes paperwork, updates quality assurance records, transfers calls, and meets departmental KPIs. The role requires strong customer service, accurate data entry, multitasking, organization, computer proficiency, and preferably bilingual English-Spanish communication. This is a part-time remote position.

Designs and delivers virtual sales training for Individual Market teams, analyzes performance data and market trends, prepares agency reports, and advises sales leaders on training effectiveness. The role supports assigned territories, identifies skill gaps, develops training solutions, aligns initiatives with organizational goals, and manages multiple priorities independently in a remote environment.

Handle inbound and outbound calls to current policyholders to explain and add additional life, accident, and health coverage; use the eService web system to assess eligibility, complete paperwork, correct errors, and assist with correspondence while maintaining confidentiality and strong customer service.

Leads regional insurance sales growth through territory expansion, broker and employer-group development, direct sales, and revenue accountability. Recruits and coaches distributed sales leaders and brokers, manages regional accounts, ensures licensing and regulatory compliance, and uses CRM and market analytics to track pipelines, forecast performance, allocate territories, and identify opportunities. The role requires significant regional travel while operating remotely.