Top Tech Jobs & Startup Jobs in Boston, MA

Plans, documents, supports, and improves voice, data, network, and telecommunications systems. Evaluates requirements, develops technical specifications, diagnoses issues, monitors performance, maintains system documentation, coordinates installations and vendor work, supports facility upgrades and disaster recovery, and assists with procurement and equipment deployment.

Designs, develops, tests, deploys, and maintains websites and web applications. Translates business needs into technical requirements, prototypes, data models, integrations, and configurations. Ensures accessibility, security, performance, compatibility, monitoring, backups, and recovery. Coordinates with designers, users, network teams, hosting providers, and management to resolve issues and recommend web architecture and technology solutions.

Designs secure, scalable database and data-warehouse architectures; develops logical and physical data models, schemas, metadata, interfaces, and integration standards. Coordinates clustering, backup, recovery, load balancing, and availability strategies. Plans upgrades, recommends infrastructure and configuration improvements, and tests database structures and programs. Collaborates with architects, analysts, and project teams to align database solutions with business and technical requirements.

Protects information systems, data, and operations by assessing security risks, vulnerabilities, and control gaps; monitoring alerts and access activity; investigating security incidents; implementing safeguards; reviewing access controls; maintaining risk, incident, and compliance records; tracking remediation; and developing security policies, procedures, standards, and awareness materials.

Designs, deploys, and improves information security solutions. Responsibilities include vulnerability scanning, penetration testing, risk assessments, network and system monitoring, incident investigation and response, firewall and encryption implementation, security control assessments, compliance reviews, policy development, technical documentation, and staff security guidance.

Provides remote Tier I and assigned Tier II technical support for end users, including account, application, device, peripheral, connectivity, onboarding, and access issues. Logs and tracks requests, diagnoses incidents, installs and configures approved hardware and software, documents resolutions, escalates complex problems, maintains knowledge resources, and follows privacy, security, service-level, and quality requirements.