Own the end-to-end experience for healthcare professionals using ShiftKey’s marketplace, from discovering and accepting shifts through retention and repeat engagement. Define and report Professional Lifetime Value, develop retention strategies, improve reputation and discoverability, clarify earnings, and connect product decisions to unit economics. Partner closely with the facility-side product manager, finance, leadership, and distributed delivery teams.

Own and evolve ShiftKey's AI infrastructure: production retrieval/indexing, agentic platforms on AWS, graph-based multi-hop retrieval design, platform APIs, reference agents, and cost/observability guardrails for regulated (HIPAA) workflows.