Provides technical product expertise and presentations to prospective customers, helping improve their security posture and positioning Huntress solutions. Partners with Sales, Marketing, Support, and Engineering to identify customer needs and product improvements. Reviews security issues with technical teams, supports MSP and VAR customers, and travels approximately 25% to meet customers.

The Sales Development Representative conducts outbound prospecting to internal IT departments and channel partners through phone, email, and LinkedIn. Responsibilities include building pipelines, qualifying prospects, setting product demos, supporting Account Executives, meeting sales quotas, maintaining accurate Salesforce records, and learning cybersecurity solutions. The role also involves exploring AI tools for prospect research, prioritization, outreach preparation, and follow-up in a remote environment.

Manage and grow relationships with channel partners (MSPs) to drive expansion, retention, and satisfaction. Meet quota through renewals and upsells, act as trusted advisor, and deliver cybersecurity solutions via the Huntress platform while collaborating cross-functionally to support partner success.