Owns the email marketing channel for a commercial insurance organization, managing strategy, journey development, coding, testing, deployment, governance, optimization, reporting, and platform administration in Salesforce Marketing Cloud. Supports social, advertising, web, and broader MarTech activities while collaborating with creative, marketing, enterprise, and cross-functional partners. Analyzes performance data, develops recommendations, manages stakeholder communications, and advances integrated digital marketing campaigns.

Leads internal communications strategy for Liberty Mutual’s Global Risk Solutions North America business. Partners with executives, talent teams, and communications stakeholders to develop messaging, campaigns, and communication plans supporting business strategy and employee experience. Oversees complex initiatives, coordinates communication calendars, manages vendors and deliverables, tracks budgets and schedules, evaluates effectiveness, and promotes responsible use of GenAI in communications.