Investigate newly reported workers' compensation (med-only) claims to determine compensability, coverage, and financial exposure. Create action plans, set reserves, communicate with management and external professionals, maintain claim files and confidentiality, support adjusters by gathering documentation and updating records, and assist on manager-assigned projects.

Investigate and manage general liability claims end-to-end, determine liability exposure, meet statutory deadlines, negotiate settlements (up to authority), identify fraud/subrogation, collaborate with internal and external partners, and minimize total cost of risk while maintaining service and performance targets.