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Top Customer Success Jobs in Boston, MA
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
As an Outbound Customer Service Rep, you will engage with clients post-service, addressing inquiries, providing information, and ensuring satisfaction without scripting or sales pressure.
Top Skills:
Client Relationship ManagementComputer Skills
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
The Social Media Associate will manage Facebook communications, collaborate with marketing teams, and stay updated on trends while understanding client needs.
Top Skills:
Analytical ToolsFacebook AdsSocial Media Platforms
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Responsible for leading and developing a team of Customer Service coaches, driving client experience improvements, and managing staffing for a multi-channel customer service team.
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