Top Customer Success Jobs in Boston, MA

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

The Corporate Filing Specialist assists in forming companies and filing legal documents, solving compliance issues, and providing customer service support.

As an Outbound Customer Service Rep, you will engage with clients post-service, addressing inquiries, providing information, and ensuring satisfaction without scripting or sales pressure.

As Corporate Filing Support, you'll manage filing documents, assist clients with inquiries, and ensure accurate compliance submissions, all in a fast-paced environment.

The Social Media Associate will manage Facebook communications, collaborate with marketing teams, and stay updated on trends while understanding client needs.

As a Social Media Associate for LinkedIn, you will engage with audiences, stay updated on LinkedIn trends, and analyze insights to enhance client interactions.

Responsible for leading and developing a team of Customer Service coaches, driving client experience improvements, and managing staffing for a multi-channel customer service team.

The Sales Support Representative will respond to inquiries, manage leads, provide tailored solutions, and ensure positive customer engagement.

The Merchant Services Representative engages in consultative sales, helping clients with credit card processing and recommending solutions, aiming to convert leads into merchant account applications while providing excellent service.

Consultative role engaging clients through outbound calls for retention and account reconciliation, focusing on customer satisfaction and relationship building.