Top Customer Success Jobs in Boston, MA

This co-op role supports the Global Employer Brand & Early Career team in talent attraction strategies and managing early career programs with a focus on engagement and organization.

Support community programs and customer advocacy initiatives at Toast. Engage with clients through events, content creation, and customer recognition programs.

The Sales Manager will lead a team of Territory Account Executives to drive business growth by understanding and addressing restaurant needs through customized solutions. Responsibilities include hiring, coaching, and strategic use of technology for productivity and reporting.

The role involves providing account maintenance and quality assurance, managing customer inquiries, and collaborating with cross-functional teams to enhance customer satisfaction.

Responsible for managing and coaching a team of customer support agents, ensuring productivity, satisfaction, and effective troubleshooting while communicating with other teams.

As a Customer Care Manager, you will manage a team of agents, oversee customer interactions, and work with internal teams to enhance support processes.

The Capital Servicing Specialist I provides customer service for capital products, manages relationships, resolves inquiries and ensures compliance with company standards.

Manage a team of 10-12 agents for Payroll Tax; ensure productivity, train, coach, and improve customer experience through effective management and communication.

As a Customer Care Tax Manager, you will oversee a team of agents, manage performance metrics, coach staff, and improve customer experiences in payroll tax matters.

Customer Success Managers engage with SMB clients to drive business success through strategic interaction, technical support, and customer satisfaction while managing data and reporting tasks.