Top Customer Success Jobs in Boston, MA

The Senior Care Service Experience Analyst will analyze customer care processes, provide data-driven insights, and propose strategic improvements to enhance customer satisfaction and operational efficiency.

The Technical Support Expert engages with customers, resolves technical inquiries, collaborates with team members, and improves customer experience.

As a Customer Care Expert, you will provide top-tier support to Toast customers, resolving inquiries, troubleshooting technology issues, and improving customer programs.

The Senior Associate, Partner Support manages partner relationships, ensures operational efficiency, and collaborates across teams to enhance partner support.

As a Customer Success Manager at Toast, you will build customer relationships, drive product adoption, manage escalations, and deliver strategic business reviews to ensure customer satisfaction and revenue growth.

The Tax & Payroll Expert assists customers with payroll tax inquiries, resolves issues, collaborates with tax agencies, and contributes to tax filings and improvements.