Top Tech Jobs & Startup Jobs in Boston, MA

The Customer Experience Program Manager will optimize customer journeys, manage improvement plans, advocate for customer needs, and lead strategic initiatives for enhancing overall customer experience.

The Senior Workforce Planning Analyst analyzes workforce data to provide insights, develops forecasts, maintains staffing models, and collaborates with other teams to enhance operational performance and member experience.

This role leads strategic initiatives to develop new products and services in support of the Commercial Division, requiring extensive analytical and leadership skills.

Lead Compliance Program Manager facilitates compliance initiatives, manages regulatory audits, conducts risk assessments, and ensures adherence to healthcare regulations.

The Director oversees and manages ancillary service networks, negotiates contracts, leads a management team, and identifies opportunities to reduce costs.

The Lead Corporate Project Manager oversees complex, high-risk projects, ensuring successful delivery while managing deadlines, resources, and stakeholder relationships.

Manage and coordinate member appeals and grievances, ensuring compliance with regulations while providing superior customer service and documentation of final dispositions.