Lead Commercial Performance Analyst

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

Job Summary

Reporting to the Director of Commercial Analytics and Reporting, the Lead Commercial Performance Analyst is responsible for the development and execution of strategic initiatives that will drive business growth and innovation. This role is focused on broker, internal sales, and specialty product commissions modeling, analytics, and operation for the Commercial Line of Business (LOB). The Lead will contribute to critical projects in Commercial Analytics and Reporting area. The successful candidate will play a critical role in shaping Commercial Division’s business strategy, broker relations, and internal compensation ensuring Point32Health remains at the forefront of our industry.
The Lead Commercial Performance Analyst is expected to have advanced knowledge of key analytic tools, superior written and verbal communications skills, and ability to lead projects from ideation to solution design and implementation. The role will be a key contributor to Commercial Analytics and Reporting’s AI initiatives in the areas of Business Intelligence insights, broker bonus and broker performance (new sales/retention) including the generation and delivery of performance reviews to selected/key brokers.

Job Description

• Lead the development and support the execution of the company's internal, broker, and specialty compensation financial models, in alignment with the overall Commercial LOB strategy.
• Conduct in-depth market analysis, competitive intelligence, and customer research to identify opportunities and threats related to internal/external commission and bonus payments.
• Be the Subject Matter Expert and document processes, create requirements for technical teams, and collaborate with cross-functional teams to define, design, and implement innovative sales and membership solutions
• Oversee and drive technical design and implementation strategic projects, related to Commercial Analytics and Reporting Artificial Intelligence/Business Intelligence solutions, ensuring milestones and objectives are met.
• Perform root cause analysis and consultative services on new Compensation system configuration and ongoing maintenance as needed.
• Engage with key stakeholders, including clients, partners, and internal teams, to gain input and build consensus around strategic compensation initiatives.
• Develop and monitor key performance indicators (KPIs) to measure the success and impact of strategic initiatives.
• Other projects and duties as assigned.

Education

• Required (minimum): BA/BS degree in business, accounting, or finance.
• Preferred: Master’s degree

Experience (minimum years required):

• Required (minimum): 5-7 years of professional experience.
• Preferred: 5-7 years of progressive health care analytics experience.

Skill Requirements

• In-depth understanding of sales and compensation related metrics (e.g. member/subscriber persistency, methodologies for building sales/broker compensation and bonus payments) preferred.
• Strong communication skills and demonstrated ability to interpret and deliver analytical insights as well as document processes and business/technical requirements
• Ability to work effectively and independently across all levels of the organization on complex issues
• Proficiency in the use of Excel, Power Point, SQL required
• Prior experience with a Business Intelligence tools such as Tableau, MicroStrategy, PowerBI, Alteryx or SAS strongly preferred
• Proven ability to advance multiple projects and deliverables simultaneously.
• Working knowledge of client cost and utilization metrics, familiarity with clinical, wellness and pharmacy metrics, good understanding of membership, claims, and pharmacy data preferred.

Compensation & Total Rewards Overview

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent.  We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact [email protected]