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Engage directly with Toast customers to drive specialty support with measured success based on productivity and customer satisfaction KPIs. Respond to and resolve complex inquiries on Toast products and services. Partner with various teams to meet customer needs. Perform troubleshooting, support customers through payment processing questions, recommend process improvements, update customer records.
A Business Development Representative (BDR) will be responsible for creating new business sales opportunities for Toast. BDR's will research restaurants in their assigned territory, create an outreach plan, and determine how restaurants can benefit from leveraging Toast’s all in one digital platform.
The Enterprise Business Development Representative at Toast is responsible for generating quality pipeline for Account Executives by strategically prospecting and nurturing opportunities in accounts with 16+ locations. The role involves outbound and inbound phone skills, consultative platform pitching, and collaborating with various departments. This position offers exposure to the Enterprise sales process and opportunities for career growth.