Top Senior Operations Jobs in Boston, MA

The Senior Materials Program Manager will oversee material readiness across product lifecycles, coordinate with hardware and supply teams to ensure timely material supply, and mitigate supply risks.

The Director of Brand Operations & Production is responsible for architecting and scaling operating systems for Brand and Creative, ensuring operational excellence, effective resource planning, and high-quality creative execution at scale while fostering collaboration across teams and continuous improvement in operations.

Lead daily North America distribution operations, manage 3PL partners, ensure service quality and cost efficiency, and improve operational processes.

Lead Payments strategy and operations: evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, drive revenue and operational optimization, align cross-functional teams, lead planning processes, and manage execution of strategic initiatives while tracking KPIs and industry trends.

Lead and optimize creative operations: own intake, prioritization, resource planning, workflow governance, tooling (DAM, PM platforms, automation, AI), reporting, and team development to ensure efficient delivery across brand, marketing, and production.

Execute sportsbook strategy and game-day operations, coordinate cross-functional go-to-market and promotional activations, support on-site merchandising, track initiatives and performance, and use data to optimize live sports moments and campaigns.

Lead Technical Partner Operations and oversee Tier 1/Tier 2 Technical Services. Manage partner relationships, drive QBRs, build partner training roadmaps, track KPIs, escalate complex issues to Engineering and Quality, and implement automation and process improvements to optimize uptime and service delivery.

Partner with GTM and Managed Growth leaders to translate strategy into execution by building operating cadences, driving cross-functional alignment across Sales, Marketing, Product and Data, coordinating launches and integrations, and owning the Managed Voice of Customer to inform product and GTM priorities.

Manage staff and coordinate cross-functional initiatives in healthcare operations, drive change management, and develop policies to enhance organizational performance.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

Lead vendor relationships and vendor-run operations for enterprise business systems (Salesforce, SAP, NetSuite, Boomi, Gong, Snowflake). Drive governance, SLAs/SLOs, follow-the-sun support models, DevOps/ITIL operational workflows, CI/CD modernization (Copado), automation and AI initiatives, contract and budget management, and compliance (SOX/ITGC) through performance tracking, QBRs, and continuous improvement.

The Customer and Business Operations Manager at Bose is responsible for designing and deploying customer operations, managing projects, and collaborating across teams to enhance audio technology business processes.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

The Manager II Sales Operations will streamline customer experiences for the Enterprise sales team, lead a team of coordinators and analysts, and enhance overall sales processes in collaboration with various departments, focusing on revenue growth.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

The Revenue Operations Manager will lead data-driven initiatives to enhance customer retention and expansion through predictive analytics, data modeling, and strategic collaboration with other departments.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.