Top Senior Operations Jobs in Boston, MA

Lead global corporate travel operations and vendor management (TMC), optimize Concur configuration and processes, enforce policy compliance, build Power BI reporting, support audits and training, drive supplier negotiations and cost/environmental initiatives, and manage cross-functional projects. Requires ~20% global travel.

Lead and manage multiple client service/support teams to resolve complex client transaction issues, set team policies and procedures, drive strategic initiatives to improve client experience, maintain business leader relationships, and provide insights to support revenue growth.

Lead and manage client operations and reporting teams for Integrated Middle Office Solutions. Improve service delivery, streamline processes, ensure accurate client reporting, act as primary client contact, monitor performance metrics, and maintain regulatory compliance and risk controls.

Lead a client operations and reporting team within Integrated Middle Office Solutions, improve client service delivery and operational efficiency, act as primary client contact, monitor performance metrics, ensure regulatory compliance and risk management, and collaborate cross-functionally to implement process improvements.

The Technology Operations Engineer will ensure the reliability, security, and scalability of IT infrastructure, focusing on automation, incident response, and cross-functional collaboration to support engineering teams in a fast-paced environment.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Lead operational execution of pricing policies, governance, and deal desk processes. Manage pricing systems (CPQ/CRM/ERP), approvals, controls, reporting, and cross-functional change. Drive process standardization, automation, and team development to improve deal cycle efficiency, policy adherence, and commercial scalability.

Lead and support operational launches for new and existing alternative investment products. Assess operational build capacity, document decisions and action plans, coordinate cross‑functional inputs, review legal/product documentation from an operational perspective, establish dependencies and readiness targets, and maintain the EOS dashboard through transition to run teams.

The Operations Manager leads Parametric's Client Service function, overseeing team performance, service delivery standards, operational efficiency, and cross-functional alignment to provide exceptional client support.

Lead business management activities for Wealth Operations, implementing policies, governance and cross-functional initiatives. Serve as subject matter expert, advise senior leadership, manage enterprise-impact projects, ensure regulatory compliance, risk controls, and facilitate remediation and governance outcomes.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead and build the Advancement Operations function, overseeing gift processing, data management, prospect research, systems/analytics (Raiser's Edge), policy and process development, cross‑departmental alignment, and supervision of advancement operations staff to support fundraising growth and compliance.

The Senior IT Operations Engineer will manage core systems, build automations, analyze helpdesk data, and ensure security while providing high-quality IT support.

Lead and run the business management system for two semiconductor business units, driving operating cadence, performance visibility, and accountability. Translate strategy into measurable OKRs, enforce governance (MBRs/QBRs/program reviews), partner with GMs and cross-functional teams on P&L, forecasting, NPI and margin initiatives, and ensure timely resolution of risks and commitments to deliver agreed business outcomes.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

The Senior Associate in Investment Operations oversees portfolio accounting, manages client onboarding, ensures regulatory compliance, and identifies process improvements. They drive initiatives to enhance operational strategies, support fund administration, and maintain market documentation.

Lead and manage all school operations to enable strong teaching and learning: oversee operations team, budgeting and finance, facilities, food service, transportation, events, technology, student data and enrollment, compliance, HR administration, and vendor management. Partner with school and regional leaders to plan strategy, hire and coach staff, maintain accurate records, and ensure smooth daily logistics and emergency readiness.

Lead and manage the Travel Services program and related retail operational initiatives. Oversee a support team, vendor relationships, process governance, tools adoption, training, and communications to drive scalable, compliant, and efficient store operations. Own program rollouts, continuous improvement, and cross-functional partnership to meet business, sales, and execution goals.

Design, deliver, and continuously improve global training and certification programs for Customer Service focused on Order-to-Cash. Build standardized frameworks, partner with IT and regional leaders to scale learning technologies, measure training impact on SLAs and productivity, govern onboarding and role-based training, and align capability development with business priorities and executive reporting.

Lead global Sales Development operations: design capacity and quota models, manage incentive compensation, govern CRM data and lead routing, optimize sales tech stack, and partner cross-functionally to improve pipeline generation and reporting.

The Senior Director will lead Operations Engineering for renewable projects, focusing on maximizing performance, driving improvements, and ensuring compliance.

Lead RevOps strategy, systems, data infrastructure, and team to drive GTM efficiency and AI-enabled revenue intelligence across sales, marketing, and customer success. Own tech stack, forecasting, process optimization, integrations, and executive reporting while building a proactive RevOps organization.

The Director of Regulatory Operations will manage all regulatory operations deliverables, oversee Health Authority submissions, and implement training for regulatory information management at Keros.