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Top Senior Level Customer Success Jobs in Boston, MA

YesterdaySaved
Hybrid
Boston, MA
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Senior Technical Success Manager will enhance customer security within their SDLC using Snyk's Platform, fostering relationships and facilitating onboarding to increase product adoption and satisfaction.
Top Skills: GitJenkinsJIRAVscode
Reposted YesterdaySaved
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Hybrid
Boston, MA
Easy Apply
108K-144K Annually
Senior level
108K-144K Annually
Senior level
Artificial Intelligence • Cloud • Software • Cybersecurity
Manage and mentor a Technical Escalation Engineering team, addressing high priority customer issues, leading technical discussions, and refining product solutions.
Top Skills: ConfluenceJIRAZendesk
Reposted 3 Days AgoSaved
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In-Office
Boston, MA
Easy Apply
50K-100K
Senior level
50K-100K
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills: CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
4 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
101K-198K Annually
Senior level
101K-198K Annually
Senior level
Big Data • Cloud • Software • Database
The Strategic Customer Success Manager advises customers on MongoDB best practices, optimizes their technology strategy, and resolves critical issues while building long-term relationships and account plans.
Top Skills: GainsightMongoDBSalesforce
Reposted 4 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Enterprise Web • Hardware • Internet of Things • Software
Lead the Customer Success team in Life Sciences, manage customer accounts, drive digital transformation, and ensure client satisfaction and growth.
Top Skills: Business Information Technology SystemsSaaS
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7 Days AgoSaved
Hybrid
Boston, MA
130K-159K Annually
Senior level
130K-159K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Manager, Customer Support leads a team of support engineers ensuring high-quality technical support in a healthcare IT environment, focusing on KPIs, team development, and customer satisfaction.
Top Skills: Healthcare ItSaaSSalesforce
Reposted 9 Days AgoSaved
In-Office
Boston, MA
Senior level
Senior level
Software • Database
As an Enterprise Customer Success Manager, you will oversee onboarding and growth for large enterprise clients, collaborating with sales and product teams while driving value realization and engagement.
Top Skills: AtlassianAWSGainsightGitGongJIRAPostmanSalesforce
11 Days AgoSaved
Hybrid
Boston, MA
124K-163K Annually
Senior level
124K-163K Annually
Senior level
AdTech • Big Data • Digital Media • Marketing Tech
The Client Success Director will manage and grow advertiser accounts, drive strategic growth, and ensure client satisfaction through optimized partnerships and strong relationships.
Top Skills: Online AdvertisingWeb Marketing
Reposted 12 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.
Top Skills: ErpHubspotMesSalesforce
Reposted 12 Days AgoSaved
Hybrid
Boston, MA
84K-126K Annually
Senior level
84K-126K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Sr. Specialist will design digital strategies to enhance self-service customer experiences, analyze data for insights, and collaborate across teams to drive product adoption and customer success.
Top Skills: Gainsight PxMonday.ComSmaplyTableau
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