Top Senior Customer Success Jobs in Boston, MA

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.

The Director, Customer Success leads teams to enhance customer engagement and retention, manages personnel, and drives cross-functional business outcomes.

As a Senior Customer Success Manager, you will drive sustainable customer outcomes, manage customer relationships, and ensure product adoption while working closely with various teams to enhance customer satisfaction and retention.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

The Head of Customer Success will build, define, and scale the Customer Success function while ensuring customer satisfaction and driving engagement and growth across large enterprise accounts. They will work cross-functionally and lead a high-performing team.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

The Customer Success Engineer will act as a technical expert and advisor, ensuring customers adopt Deepgram's voice technologies effectively, manage customer relationships, conduct demos, and drive growth opportunities.

The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.

As Head of Value Engineering & Client Success Operations, you'll lead customer engagement, translating product features into value, managing team operations, and optimizing customer success metrics and tools.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

As a Lead Research Advisor at Dscout, you will manage relationships with clients, maximize platform adoption, and supervise a team of Research Advisors, focusing on driving customer success and research outcomes.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.