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Top Senior Level Customer Success Jobs in Boston, MA

Reposted YesterdaySaved
Hybrid
Boston, MA
130K-256K Annually
Senior level
130K-256K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
This Senior Manager leads customer consulting projects, enhances client relationships, and drives digital marketing strategies through operational excellence and industry expertise.
Top Skills: Adobe CommerceDigital Marketing TechnologiesSalesforceSap HybrisShopify
Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Staff Support Engineer bridges Support and Platform teams, enhancing troubleshooting skills while providing expert support, training, and customer interaction.
Top Skills: GraphQLSaaS
2 Days AgoSaved
Easy Apply
Boston, MA
Easy Apply
105K-105K
Senior level
105K-105K
Senior level
Cloud • Healthtech • Information Technology • Productivity • Software
Manage customer relationships, drive value realization, achieve retention goals, and ensure effective adoption of solutions to meet business objectives.
Top Skills: Crm SystemsMedical Device TechnologiesQuality Management SystemsSpreadsheets

Featured Jobs

Reposted 2 Days AgoSaved
Hybrid
Boston, MA
99K-126K Annually
Senior level
99K-126K Annually
Senior level
Healthtech • Security • Software • Cybersecurity
The Strategic Customer Success Manager engages with customers to drive value realization, resolve issues, maintain customer satisfaction, and enhance product adoption, all while managing a yearly ARR quota.
Top Skills: GainsightMs Powerpoint
Reposted 2 Days AgoSaved
Hybrid
Boston, MA
118K-160K
Senior level
118K-160K
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
The Product Support Leader will manage customer support operations, build and scale a regional support team, and ensure high-quality service and communication with customers. They will address customer escalations, monitor support metrics, and collaborate with internal teams to improve support processes and customer satisfaction.
6 Days AgoSaved
Hybrid
Boston, MA
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Manager drives relationships with customers, supports onboarding, identifies growth opportunities, and ensures effective use of Datadog solutions.
Top Skills: Datadog
17 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
50K-100K
Senior level
50K-100K
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills: CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Reposted 17 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
Reposted 18 Days AgoSaved
Remote
Hybrid
Boston, MA
Senior level
Senior level
Big Data • Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
18 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Senior Manager, Technical Success will lead technical initiatives, mentor teams, enhance product quality, and align customer needs with Snyk's development strategy.
Top Skills: AppsecDevOpsSoftware Development
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