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Top Senior Level Customer Success Jobs in Boston, MA

Reposted 9 Days AgoSaved
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In-Office
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Healthtech • Software
The QA Lead will mentor a global team, ensure product quality, handle client issues, and collaborate with cross-functional teams.
Top Skills: Automation ToolsCypressDefect Tracking SystemsJIRAQa MethodologiesSeleniumTest Management Tools
Reposted 9 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Design and develop blended learning content for Customer Service training at Chewy. Collaborate with SMEs, manage projects, and mentor junior team members.
Top Skills: AdaptAdobe After EffectsAdobe AnimateAdobe IllustratorAdobe PhotoshopAdobe PremiereArticulate RiseArticulate StorylineAsanaCamtasiaCSSElucidatEvolveHTMLJavaScriptJIRALearning Management SystemsMS OfficeSmartsheetVyondXapi
Reposted 10 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
105K-105K
Senior level
105K-105K
Senior level
Cloud • Healthtech • Information Technology • Productivity • Software
The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.
Top Skills: Crm SystemsMedical Device-Related TechnologiesQuality Management Systems
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12 Days AgoSaved
Hybrid
Boston, MA
108K-136K Annually
Senior level
108K-136K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Customer Success Advisor will assist customers with Imprivata products, resolve technical issues, and collaborate with cross-functional teams on process implementation and best practices.
Top Skills: AWSGainsightLinuxSalesforceSAMLSftpSQLSshSsoUnix
19 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Enterprise Web • Hardware • Internet of Things • Software
Lead the Customer Success team in Life Sciences, manage customer accounts, drive digital transformation, and ensure client satisfaction and growth.
Top Skills: Business Information Technology SystemsSaaS
Reposted 4 Hours AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
184K-230K
Senior level
184K-230K
Senior level
Artificial Intelligence • Healthtech • Telehealth
The Senior Director of Strategic Customer Programs will enhance customer success strategy, optimize workflows, manage Gainsight, and oversee customer health analytics to improve retention and engagement.
Top Skills: Crm/SfdcGainsight
Reposted 4 Hours AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
112K-150K
Senior level
112K-150K
Senior level
Cloud • Software
Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.
Top Skills: CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVirtualizationVoipXML
Reposted 4 Hours AgoSaved
Remote or Hybrid
Boston, MA
95K-115K Annually
Senior level
95K-115K Annually
Senior level
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
Reposted YesterdaySaved
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Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Client Executive will manage post-sale client relationships, ensuring successful implementation of analytics solutions and ongoing client engagement.
Top Skills: ExcelSalesforce
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
102K-172K Annually
Senior level
102K-172K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Product Support Engineers, ensuring high customer satisfaction and issue resolution by collaborating with cross-functional teams and optimizing support processes.
Top Skills: BluetoothCan ProtocolsCloud-Based SolutionsDatabricksGpsIotJ1939Obd-IiSatellite TechnologiesSQLTableau
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