Top Senior Customer Success Jobs in Boston, MA

The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.

As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.

The Customer Success Engagement Manager optimizes product utilization, drives customer relationships, ensures adoption goals are met, and manages project implementations across strategic accounts.

The SVP will lead Customer Success for Marketing Cloud, driving customer value through adoption, support operations, onboarding, and feedback integration. They will oversee a high-performing team and ensure successful client engagement.

The Head of Client Success and Advisory leads a team of financial advisors, focusing on client engagement, team development, and strategic growth in client relationships.

Customer Success Managers ensure customer satisfaction by building relationships, driving product adoption, and mitigating churn risks to enhance retention and expansion.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

The Customer Success Director leads a team to enhance customer experiences, manage a business book, and drive key metrics in healthcare services.

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.

The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.

Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.

The Senior Customer Success Manager at CMT leads customer relationships ensuring satisfaction and product value, drives outcomes, and manages success factors for assigned clients.