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Top Senior Level Customer Success Jobs in Boston, MA
Big Data • Healthtech • Software • Analytics • Pharmaceutical • Infrastructure as a Service (IaaS)
The Director of Customer Success is responsible for leading the customer success department, developing strategies, managing teams, and enhancing customer relationships to meet company objectives and drive satisfaction.
Top Skills:
Healthcare Data ManagementSaaSSalesforce
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Community Specialist manages community engagement through content strategy, cross-functional collaboration, and performance reporting to enhance customer relationships and drive digital community growth.
Top Skills:
Gainsight Community Platform
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Field Service Engineer provides technical support for automotive diagnostics and repairs at GM dealerships, managing customer relationships and improving service outcomes to reduce warranty expenses.
Top Skills:
Data Bus Diagnostic ToolsMs Office ApplicationsTechline Tools
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Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager builds and maintains client relationships, oversees onboarding, drives product adoption, and manages escalations, ensuring customer satisfaction and success.
Top Skills:
Saas Applications
Big Data • Fintech • Information Technology • Insurance • Software
The Senior Partner Success Manager drives enterprise partnership implementation, manages key accounts, and supports growth through relationship management and effective communication with partners.
Healthtech • Software
The Customer Success Manager ensures high user adoption, generates contract renewals, leads executive reviews, and develops strategies for growth across accounts in the MedTech industry.
Top Skills:
SQL
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Cloud • Software
Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.
Top Skills:
CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVirtualizationVoipXML
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As an Account Manager, you will foster customer relationships, drive customer engagement, manage renewals, and collaborate with teams to establish value and growth opportunities.
Healthtech • Pet
Manage a team to support major veterinary pharmaceutical partnerships, develop strategies, conduct account reviews, and optimize team performance in customer success.
Top Skills:
ExcelPowerPointWord
Fintech • Machine Learning • Mobile • Security • Software
The Senior Manager will lead the customer service experience strategy, optimize Live Chat and IVR channels, mentor teams, and drive personalized service using AI technologies.
Top Skills:
Conversational AiCRMCx Systems Of EngagementFive9Generative AiLookerNiceTableauTwilio
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