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Top Senior Level Customer Success Jobs in Boston, MA
Artificial Intelligence • Cloud • Healthtech • Software
The QA Lead will mentor a global team, ensure product quality, handle client issues, and collaborate with cross-functional teams.
Top Skills:
Automation ToolsCypressDefect Tracking SystemsJIRAQa MethodologiesSeleniumTest Management Tools
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Design and develop blended learning content for Customer Service training at Chewy. Collaborate with SMEs, manage projects, and mentor junior team members.
Top Skills:
AdaptAdobe After EffectsAdobe AnimateAdobe IllustratorAdobe PhotoshopAdobe PremiereArticulate RiseArticulate StorylineAsanaCamtasiaCSSElucidatEvolveHTMLJavaScriptJIRALearning Management SystemsMS OfficeSmartsheetVyondXapi
Cloud • Healthtech • Information Technology • Productivity • Software
The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.
Top Skills:
Crm SystemsMedical Device-Related TechnologiesQuality Management Systems
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Healthtech • Information Technology • Security • Software • Cybersecurity
The Customer Success Advisor will assist customers with Imprivata products, resolve technical issues, and collaborate with cross-functional teams on process implementation and best practices.
Top Skills:
AWSGainsightLinuxSalesforceSAMLSftpSQLSshSsoUnix
Enterprise Web • Hardware • Internet of Things • Software
Lead the Customer Success team in Life Sciences, manage customer accounts, drive digital transformation, and ensure client satisfaction and growth.
Top Skills:
Business Information Technology SystemsSaaS
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Artificial Intelligence • Healthtech • Telehealth
The Senior Director of Strategic Customer Programs will enhance customer success strategy, optimize workflows, manage Gainsight, and oversee customer health analytics to improve retention and engagement.
Top Skills:
Crm/SfdcGainsight
Reposted 4 Hours AgoSaved
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Cloud • Software
Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.
Top Skills:
CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVirtualizationVoipXML
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Client Executive will manage post-sale client relationships, ensuring successful implementation of analytics solutions and ongoing client engagement.
Top Skills:
ExcelSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Product Support Engineers, ensuring high customer satisfaction and issue resolution by collaborating with cross-functional teams and optimizing support processes.
Top Skills:
BluetoothCan ProtocolsCloud-Based SolutionsDatabricksGpsIotJ1939Obd-IiSatellite TechnologiesSQLTableau
Top Companies in Boston, MA Hiring Customer Success Roles
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