Top Senior Customer Success Jobs in Boston, MA

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.

As Head of Value Engineering & Client Success Operations, you'll lead customer engagement, translating product features into value, managing team operations, and optimizing customer success metrics and tools.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

As a Senior Customer Success Manager, you will manage customer relationships, lead onboarding and training, track ROI through business reviews, and drive renewals while ensuring customer advocacy.

The Enterprise Customer Success Manager will enhance customer satisfaction, drive product adoption, manage renewals, and ensure successful deployment of Bynder's digital asset management solutions for enterprise clients.

The Senior Customer Success Manager at ZoomInfo will drive product adoption and retention, cultivating deep relationships with strategic customers and ensuring satisfaction through proactive advocacy and account management.

The Enterprise Customer Success Manager ensures customer adoption of CyberArk products, drives business value, conducts reviews, and builds trusted relationships with clients.

The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.

Manage large mid-market accounts, ensuring retention and growth. Drive adoption, reduce churn, and collaborate with teams to enhance customer experience.

The Senior Manager will lead a Customer Success team, focusing on retention, expansion, and net revenue retention, while collaborating cross-functionally.

The Enterprise Customer Success Manager leads complex customer accounts, drives adoption and retention, collaborates with cross-functional teams, and supports strategic growth planning.

The Sr. Customer Success Manager will drive product adoption and growth by managing relationships with high-impact clients, ensuring satisfaction, and aligning customer goals with OpenGov solutions.

Manage client relationships post-sale, ensuring successful implementation and adoption of CMT's products. Analyze customer needs, provide training, and enhance satisfaction while driving product usage and business outcomes.

Lead post-sale customer lifecycle as the first Customer Success Leader, managing high-profile accounts and driving adoption, retention, and expansion in a fast-paced environment.

Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.