Top Senior Level Customer Success Jobs in Boston, MA

The Community Development Manager focuses on creating engaged communities within Imprivata, managing customer platforms, events, operational workflows, and collaboration with cross-functional teams.

The Solutions Consultant will partner with customers to understand IT and data science needs, design integrations, and improve operations in life sciences R&D.

The role involves helping Life Sciences clients leverage data for their business by providing insights, managing onboarding, and enhancing product adoption through collaboration with various teams.

The Account Manager will drive growth by managing high-value software license opportunities, nurturing relationships, and leading business development efforts with strategic commercial accounts.

The Senior Product Specialist at CarGurus will enhance pricing strategies and optimize vehicle acquisition for dealerships, delivering training and support while collaborating with various teams.

The Customer Success Manager ensures clients in healthcare and finance maximize software adoption and satisfaction while driving customer value and relationship management.

Manage the software support team, oversee client issue resolution, analyze support metrics, and improve processes for customer satisfaction.

Lead and coordinate early oncology clinical studies, ensuring scientific leadership, protocol development, data analysis, and collaboration with cross-functional teams to meet trial objectives.

The Senior IT Support Specialist resolves complex IT issues, manages enterprise resources, provides end user support, and documents solutions.

Lead global customer support organization, develop support delivery models, drive strategic planning, advocate for customers, track support metrics, and foster team development.