Top Senior Level Customer Success Jobs in Boston, MA

Responsible for negotiating renewal contracts, managing customer relationships, and ensuring customer adoption of SaaS products while maintaining understanding of licensing models.

The Senior IT Support Engineer will provide IT support, mentor team members, manage user technology security, resolve problems, and handle budget responsibilities.

Lead the design and development of instructional materials and learning experiences. Manage a global team and drive innovative learning solutions aligned with business goals, utilizing the ADDIE model and agile methodologies.

The Channel Solutions Engineer will enable and train channel partners on Verkada's hybrid cloud security solutions, drive revenue growth, and maintain relationships with technical teams to facilitate sales success.

Lead strategic partnerships, drive transformational growth, engage with C-level executives, and mentor teams while overseeing client relationships and revenue delivery.

The role involves onboarding and supporting partner technical resources, advocating for their concerns, and collaborating on technical initiatives to enhance value through Datadog solutions.

The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.

Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.

Lead global customer support organization, develop support delivery models, drive strategic planning, advocate for customers, track support metrics, and foster team development.

The Associate Director will develop strategies for business growth focusing on Autonomous Undersea Vehicles, shaping product roadmaps, and leading capture campaigns for military and commercial clients.