Top Senior Level Customer Success Jobs in Boston, MA

The Customer Journey Director will strategize, design, and execute customer journey processes, enhance retention and consumption, and collaborate across post-sales functions utilizing data analysis.

Lead mabl's global Customer Success Team, focusing on renewals, upsells, and client relationships while developing strategic plans and educating customers.

The QA Lead will mentor a global team, ensure product quality, handle client issues, and collaborate with cross-functional teams.

Design and develop blended learning content for Customer Service training at Chewy. Collaborate with SMEs, manage projects, and mentor junior team members.

The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.

Lead the Customer Success team in Life Sciences, manage customer accounts, drive digital transformation, and ensure client satisfaction and growth.

As a Strategic Accounts Senior Customer Success Manager, you will manage key customer relationships, ensure product adoption, drive renewal, and identify upselling opportunities while advocating for customer needs.

As a Solutions Architect, you will provide technical guidance to customers, develop integrations, and improve their understanding of the Drata platform while advocating for their needs within the company.

As a Customer Success Manager, you'll build relationships with clients, ensuring satisfaction and retention while identifying upsell opportunities and achieving customer goals.

As Sr. Director of Customer Success, you will lead a team to enhance client engagement, develop strategies for customer retention, and manage key client relationships to foster satisfaction and growth.