Top Senior Level Customer Success Jobs in Boston, MA

Lead the Customer Success team in Life Sciences, manage customer accounts, drive digital transformation, and ensure client satisfaction and growth.

The Senior Manager, Technical Success will lead technical initiatives, mentor teams, enhance product quality, and align customer needs with Snyk's development strategy.

The Sr. Specialist will design digital strategies to enhance self-service customer experiences, analyze data for insights, and collaborate across teams to drive product adoption and customer success.

Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.

Lead the Customer Success Managers team focused on enterprise accounts, driving retention and expansion while ensuring customer satisfaction through proactive engagement and strategic initiatives.

As a Senior Customer Support Specialist, you will provide first-line support, address technical inquiries, implement efficiencies, and enhance the customer experience.

The Strategic Implementation Consultant ensures successful deployment and adoption of IoT solutions for enterprise customers by building relationships and providing expert guidance.

The role involves managing relationships with top customers, assisting them in utilizing the IoT platform, and driving customer success through strategic support and collaboration across teams.

As a Clinical Support Specialist, you will assist dental professionals with inquiries, support digital lab transitions, manage intricate cases, and ensure excellent client experiences.

Lead and develop a team of Customer Success Managers, ensuring customer satisfaction, account growth, and managing relationships with key clients. Measure success through metrics like Net Revenue Retention and Customer Health.

The role involves coaching new instructors, monitoring engagement and metrics, and supporting live learning initiatives in a virtual environment.