Top Senior Customer Success Jobs in Boston, MA

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Senior Customer Success Manager will build client relationships, assist with implementations, analyze needs, manage renewals, cross-sell features, and ensure adherence to policies.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

As a Client Success Manager, you will onboard clients, manage relationships, lead teams, monitor productivity, and ensure client satisfaction and success in the manufacturing sector.

As a Customer Success Manager, you will drive customer adoption, retention, and growth, ensuring successful outcomes through effective relationship management and proactive risk management.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Head of Client Success and Advisory leads a team of financial advisors, focusing on client engagement, team development, and strategic growth in client relationships.

The role focuses on managing customer success post-implementation, ensuring adoption of the platform, facilitating engagement, and identifying expansion opportunities while collaborating with cross-functional teams.

The Client Success Director leads a team in managing high-value client accounts, ensuring satisfaction, retention, and growth, while collaborating with various stakeholders.

The Senior Customer Success Manager will manage the complete lifecycle of enterprise accounts, ensuring customer success through onboarding, adoption, and strategic consulting. Responsibilities include driving ROI, fostering advocacy, collaborating cross-functionally, and managing a multimillion-dollar portfolio.

As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.

The Customer Success Manager will enhance customer value through strategic support, driving business outcomes, and managing renewals within the DAM sector.

As a Product Customer Success Manager, you will drive product adoption, manage customer engagement programs, and resolve technical escalations while fostering strong relationships and community development around Axon's Vehicle Intelligence products.

The Customer Success Executive will guide law enforcement clients through onboarding and adoption, managing project execution while building executive relationships and driving customer outcomes.

As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.

The SVP will lead Customer Success for Marketing Cloud, driving customer value through adoption, support operations, onboarding, and feedback integration. They will oversee a high-performing team and ensure successful client engagement.

As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.

The Customer Success Manager drives customer satisfaction and success post-deployment by managing performance, optimizing systems, and collaborating across teams to influence product enhancements.