Top Senior Customer Success Jobs in Boston, MA

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Head of Client Success and Advisory leads a team of financial advisors, focusing on client engagement, team development, and strategic growth in client relationships.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Strategic Customer Success Manager will enhance customer experiences, drive product adoption, manage escalations, and collaborate with cross-functional teams to optimize customer outcomes in enterprise settings.

The Director of Customer Success at Resource Innovations will lead the Customer Success function, focusing on account planning, customer health metrics, and operational excellence, while managing cross-functional teams to enhance client relationships and ensure value realization from services.

The Customer Success Manager ensures customers derive value from CyberArk products, managing onboarding, advocacy, and relationship building with a focus on customer satisfaction and metrics monitoring.

As a Manager of Customer Success, you will oversee a team of Customer Success Managers, ensuring customer health, adoption, renewal, and growth across the AMER region. You will partake in customer engagements and provide guidance to your team, influencing internal stakeholders to drive customer outcomes and manage performance reviews.

The Product Analytics Specialist collaborates with enterprise customers to enhance product strategy, guide analytics efforts, and drive measurable growth through data insights and customer success initiatives.

As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.

Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.

As a Senior Customer Success Engineer, you'll provide advanced technical support for Kubernetes and AI/ML workloads, helping customers scale using cutting-edge technologies.

Manage high-value customer accounts, ensuring satisfaction, product adoption, and retention while collaborating with cross-functional teams for customer success.

The Customer Success Manager leads customer relationships, ensuring satisfaction and growth by managing onboarding, adoption, and renewals for enterprise accounts.

The role involves advocating for customers, leading onboarding, ensuring satisfaction and retention, managing relationships, driving adoption, and identifying growth opportunities.

The Director of Customer Success oversees and scales a team of professionals, ensuring operational excellence, driving customer retention and expansion while coaching for high performance.

The SVP of Customer Success will lead the customer success organization, manage enterprise account expansions, and drive transformational change with executive technology partners, ensuring measurable outcomes and building a skilled team.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

As a Client Success Manager, you will onboard clients, manage relationships, lead teams, monitor productivity, and ensure client satisfaction and success in the manufacturing sector.

As a Customer Success Manager, you will drive customer adoption, retention, and growth, ensuring successful outcomes through effective relationship management and proactive risk management.

The role focuses on managing customer success post-implementation, ensuring adoption of the platform, facilitating engagement, and identifying expansion opportunities while collaborating with cross-functional teams.