Top Senior Level Customer Success Jobs in Boston, MA

The QA Lead will mentor a global team, ensure product quality, handle client issues, and collaborate with cross-functional teams.

Design and develop blended learning content for Customer Service training at Chewy. Collaborate with SMEs, manage projects, and mentor junior team members.

The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.

The Customer Success Advisor will assist customers with Imprivata products, resolve technical issues, and collaborate with cross-functional teams on process implementation and best practices.

Lead the Customer Success team in Life Sciences, manage customer accounts, drive digital transformation, and ensure client satisfaction and growth.

The Senior Director of Strategic Customer Programs will enhance customer success strategy, optimize workflows, manage Gainsight, and oversee customer health analytics to improve retention and engagement.

Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.

The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.

The Client Executive will manage post-sale client relationships, ensuring successful implementation of analytics solutions and ongoing client engagement.

Manage a team of Product Support Engineers, ensuring high customer satisfaction and issue resolution by collaborating with cross-functional teams and optimizing support processes.