Top Senior Customer Success Jobs in Boston, MA

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.

The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.

Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.

Manage enterprise customer accounts, drive sales opportunities, develop relationships with executives, and achieve revenue targets while using HubSpot for pipeline management.

Manage high-value enterprise customer relationships, drive onboarding, develop success strategies, and scale the Customer Success function for a growing AI company.

The Senior Customer Success Manager at CMT leads customer relationships ensuring satisfaction and product value, drives outcomes, and manages success factors for assigned clients.

The Client Success Manager at GeneDx develops and maintains client relationships, ensuring seamless customer experiences and identifying growth opportunities while collaborating with sales and cross-functional teams.

The Customer Success Manager at ArmorCode ensures high customer satisfaction, manages post-sales relationships, and drives platform adoption and expansion, while providing proactive support and strategizing for customer success.

The Enterprise Customer Success Director will manage relationships with key accounts, ensure customer satisfaction, drive product adoption, and collaborate with sales and product teams.

Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.

The Customer Success Manager at Doxim manages customer relationships, overseeing onboarding, ensuring positive experiences, and driving expansion through upsell and cross-sell initiatives while resolving issues efficiently.

The Senior Customer Success Manager builds relationships, manages projects, ensures customer satisfaction, and works cross-functionally to drive product adoption and retention.

The Support Analyst II will provide front-line technical support for clients, troubleshoot issues, maintain product knowledge, and contribute to process improvements, all while ensuring a high-quality client experience.

The role involves supporting the Customer Success Leadership Team with strategic insights, managing projects, and ensuring effective communication within the organization to enhance operational efficiency and collaboration.

The Manager of Customer Success will oversee a team, develop strategies, manage customer engagement, and enhance satisfaction while collaborating cross-functionally.

The Enterprise Customer Success Manager at Nightfall AI will oversee customer journeys, manage renewals and expansions, provide strategic guidance, and ensure customer satisfaction while leveraging AI technology.

As a Client Success Manager at HONK, you will onboard new clients, deliver training, drive account growth, and support strategic initiatives to enhance customer relationships.

The Client Success Strategist enhances client relationships, develops digital strategies, and ensures successful marketing implementations for clients, leveraging strong marketing technology expertise.

The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.

Lead the Customer Success function, focusing on renewals, churn mitigation, and customer relationship development. Implement proactive strategies and collaborate across teams to drive internal alignment and customer feedback into the product roadmap.

The Director of Customer Success will manage a team, drive customer success strategies, and ensure high renewal rates while collaborating cross-functionally.

The Senior Customer Success Associate will enhance engagement with federal clients, ensuring a great user experience, analyzing data for trends, and facilitating communication between customers and internal teams.

The VP of Customer Success will lead a dynamic team to enhance customer relationships, drive product adoption, and ensure customer retention and growth, aligning strategies with business objectives.

In this role, you will lead client account strategies to drive growth, manage financial health, build relationships, and ensure high-quality deliverables.

Lead customer success lifecycle for AGI platform, ensuring onboarding, adoption, and expansion while managing executive relationships and driving account growth.