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Top Senior Level Customer Success Jobs in Boston, MA
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Cloud • Software
Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.
Top Skills:
CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVirtualizationVoipXML
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Client Executive will manage post-sale client relationships, ensuring successful implementation of analytics solutions and ongoing client engagement.
Top Skills:
ExcelSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Product Support Engineers, ensuring high customer satisfaction and issue resolution by collaborating with cross-functional teams and optimizing support processes.
Top Skills:
BluetoothCan ProtocolsCloud-Based SolutionsDatabricksGpsIotJ1939Obd-IiSatellite TechnologiesSQLTableau
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Enterprise Web • Fintech • Marketing Tech • Software
Lead and mentor Mid-Market Customer Success Managers, drive customer satisfaction and retention, manage renewals, upsell opportunities, and develop strategic plans for customer success.
Top Skills:
ChurnzeroSalesforce
Big Data • Cloud • Software • Database
The Technical Account Manager (TAM) at MongoDB serves as a primary technical resource for key customers, fostering strong relationships while resolving complex technical challenges and driving positive outcomes with MongoDB’s products.
Top Skills:
AWSCi/CdGCPLinuxMicroservicesAzureMongoDBServerless Architectures
Artificial Intelligence • Cloud • Edtech • HR Tech • Sales • Software
The Global Head of Support leads the customer support and tech writing teams to enhance user experience, drive customer retention, and oversee a culture of excellence within a global support team.
Top Skills:
AISalesforceZendesk
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
As a Clinical Support Specialist, you will assist dental professionals with inquiries, support digital lab transitions, manage intricate cases, and ensure excellent client experiences.
Top Skills:
3Shape DesignCad/Cam Design
Artificial Intelligence • Edtech • Healthtech • Software
The role involves coaching new instructors, monitoring engagement and metrics, and supporting live learning initiatives in a virtual environment.
Top Skills:
Google DocumentsGoogle Drive
Cloud • Information Technology • Security • Software
The Technical Account Manager builds customer relationships, drives product adoption, offers GRC expertise, manages accounts, and conducts training while collaborating across teams.
Top Skills:
GrcIso27001Nist 800-53Risk CloudSaas Applications
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills:
Cx DesignData AnalysisSurvey Design
Top Companies in Boston, MA Hiring Customer Success Roles
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