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Top Senior Level Customer Success Jobs in Boston, MA

Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
30-50 Annually
Senior level
30-50 Annually
Senior level
Fintech • Financial Services
The Mental Health Coach supports sales agents with personal/work issues, conducts coaching sessions, and partners to improve mental health strategies.
Top Skills: SharenotesTherapynotes
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA
157K-291K Annually
Senior level
157K-291K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead global customer success operations, develop strategies for onboarding and retention, analyze metrics for customer health, and mentor the CS ops team.
Top Skills: Bi ToolsCpqExcelGainsightLookerSalesforceSQLTableau
4 Days AgoSaved
Remote or Hybrid
Boston, MA
Senior level
Senior level
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
As a Customer Experience Engineer, you will provide technical support, troubleshoot issues, and collaborate with R&D and engineering to enhance customer satisfaction and product quality.
Top Skills: AsanaRest ApisSalesforceSQLZendesk
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
The Director, Customer Strategy and Success will advise enterprise clients on maximizing value from the elluminate platform, driving customer success and engagement across cross-functional teams.
Top Skills: Enterprise SoftwareSaaS
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
120K-135K
Senior level
120K-135K
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Director, Client Success leads programmatic client success managers, ensures client goals are met, and develops strategic campaign insights while fostering cross-functional team collaboration.
Top Skills: Amazon DspAnalytics DashboardsAttribution PlatformsDsp PlatformsDv360ExcelPowerPointThe Trade DeskVerification PlatformsZeta Dsp
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Reposted 5 Days AgoSaved
Remote
Boston, MA
70K-80K Annually
Senior level
70K-80K Annually
Senior level
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Guide doctors in complex dental design cases through real-time collaboration, enhancing their confidence and improving treatment outcomes with Dandy's technology.
Top Skills: Dental Design Tools
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
50K-120K
Senior level
50K-120K
Senior level
Big Data • Cloud • Marketing Tech • Software • Analytics
The Customer Success Director will enhance DISQO's customer partnerships by providing strategic insights, driving innovation, and fostering executive relationships.
Top Skills: Ai-Driven IntelligenceData-Driven Decision-Making
6 Days AgoSaved
In-Office or Remote
Boston, MA
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Artificial Intelligence • Cloud • Hardware • Machine Learning • Other • Software • Infrastructure as a Service (IaaS)
As a Technical Support Engineer, you will lead incident responses, communicate with stakeholders, implement solutions, and enhance customer experience.
Top Skills: BashCloudJavaScriptKubernetesLinuxPythonSlurm
7 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Senior Customer Success Manager, you will manage key customer relationships, ensure product adoption, drive renewal, and identify upselling opportunities while advocating for customer needs.
Top Skills: Customer Relationship Management SoftwareEnterprise Software
Reposted 7 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
73K-91K
Senior level
73K-91K
Senior level
Security • Software • Cybersecurity • Automation
As a Solutions Architect, you will provide technical guidance to customers, develop integrations, and improve their understanding of the Drata platform while advocating for their needs within the company.
Top Skills: AWSAzureBashGCPJavaScriptJSONPythonReactRest ApisShellTypescriptUnix
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