Top Senior Customer Success Jobs in Boston, MA

The Senior Customer Success Manager will drive strategic success across enterprise accounts, ensuring onboarding, adoption, and expansion while developing customer relationships and providing product feedback.

The Strategic Customer Success Engineer will provide technical support and guidance, ensure product adoption, and foster relationships with enterprise clients.

The role involves managing strategic enterprise relationships, engaging with executive stakeholders, ensuring operational alignment, and driving value realization across multi-location pet care businesses.

As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.

The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.

As a Senior Customer Success Manager at Talon.One, you'll build strong relationships, drive adoption, manage a portfolio of accounts, and collaborate with internal teams to enhance customer experiences and promote retention and growth.

As a Senior Customer Success Manager at Deel, you will manage strategic accounts, identify risks, foster business relationships, and enhance customer experience through product feedback and internal coordination.

The Senior Revenue Operations Manager focuses on optimizing Customer Success operations, improving processes and data insights to enhance customer outcomes and support revenue growth.

Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.

Manage high-value customer accounts, ensuring satisfaction, product adoption, and retention while collaborating with cross-functional teams for customer success.

The Customer Success Manager leads customer relationships, ensuring satisfaction and growth by managing onboarding, adoption, and renewals for enterprise accounts.

The role involves advocating for customers, leading onboarding, ensuring satisfaction and retention, managing relationships, driving adoption, and identifying growth opportunities.

As the Director of Customer Success for Enterprise Accounts, you will lead a national team, develop strategies for retention and growth, manage key accounts, and collaborate across departments to enhance customer value.

The Director of Customer Success oversees and scales a team of professionals, ensuring operational excellence, driving customer retention and expansion while coaching for high performance.

The SVP of Customer Success will lead the customer success organization, manage enterprise account expansions, and drive transformational change with executive technology partners, ensuring measurable outcomes and building a skilled team.

The Senior Manager of Customer Success Management leads a team to enhance customer engagement, retention, and operational excellence, collaborating with various departments and driving strategic initiatives.

As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.

The Manager, Customer Success will lead a team in enhancing customer relationships, driving product adoption, and overseeing renewals and expansion opportunities, while fostering a culture of high performance.

Lead Customer Success and Support teams to enhance customer retention, renewals, and satisfaction. Ensure scalable processes and manage escalations effectively.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

Responsible for managing a portfolio of 25-30 enterprise customers, driving adoption and retention, and collaborating cross-functionally to ensure customer success.

Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.

The Vice President of Customer Success will lead global teams, manage customer relationships, drive adoption, retention, and oversee service delivery in a cloud services environment.

Lead a regional team within Customer Success Engineering, ensuring strategic alignment and operational excellence in customer engagement architectures. Drive collaboration, implement best practices, and support customers in maximizing Duck Creek's solutions value.

The Director of Customer Success leads a team to enhance customer engagement and retention by developing strategies for onboarding and advocacy while collaborating with various departments to optimize customer experience.