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Top Senior Customer Success Jobs in Boston, MA

Reposted An Hour AgoSaved
Remote
Boston, MA
138K-259K Annually
Senior level
138K-259K Annually
Senior level
Healthtech • Telehealth
As a Customer Success Leader, you will oversee outcomes strategy for large healthcare clients, support project execution, and lead a team to enhance adoption and value.
Top Skills: Customer Relationship ManagementData AnalysisPresentation Development
An Hour AgoSaved
Remote
Boston, MA
85K-100K Annually
Senior level
85K-100K Annually
Senior level
Software
The Customer Success Manager at Versapay will manage customer relationships, drive account growth, and collaborate with cross-functional teams to enhance customer satisfaction and retention.
Top Skills: Erp SystemsSaaS
Reposted 3 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Cloud • Software
Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.
Top Skills: Ai ToolsGainsightHubspotSalesforceTotangoVitally
Reposted 9 Days AgoSaved
In-Office
Boston, MA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Information Technology • Consulting
The Client Success Director leads a team in managing high-value client accounts, ensuring satisfaction, retention, and growth, while collaborating with various stakeholders.
Top Skills: Salesforce
17 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
Marketing Tech • Software
The Customer Success Manager will lead mid market and enterprise accounts, develop marketing strategies, analyze customer usage, and ensure campaign success.
Reposted 19 Hours AgoSaved
Remote
Boston, MA
160K-250K Annually
Senior level
160K-250K Annually
Senior level
Cloud • Social Media • Software
Lead the Customer Success function by driving retention and satisfaction, managing enterprise customers, and collaborating with Product & Engineering to address customer needs.
Top Skills: B2B SaasData-Driven Metrics
Reposted 19 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Director at Neuron7.ai, you will lead customer onboarding, integration of CRM systems, and advocate for customer needs while ensuring contract renewals and upselling Neuron7 products.
Top Skills: AICRMMs DynamicsNlpOracle CxServicenowSFDC
Reposted 19 Hours AgoSaved
Remote
Boston, MA
Senior level
Senior level
Healthtech
The VP of Customer Success & Implementation will lead client delivery of virtual cardiology solutions, ensuring client onboarding, operational success, and patient satisfaction through cross-functional team collaboration and effective management strategies.
Top Skills: AIDiagnosticsTelemedicine
19 Hours AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Healthtech
Lead and manage a team of Customer Success Managers to enhance customer retention and revenue through data-driven strategies and automation methods.
Top Skills: ChurnzeroGainsightTotango
Reposted YesterdaySaved
Remote
Boston, MA
Senior level
Senior level
Fintech • HR Tech • Payments • Financial Services
As a Senior Customer Success Manager at Deel, you will manage strategic accounts, identify risks, foster business relationships, and enhance customer experience through product feedback and internal coordination.
YesterdaySaved
Remote
Boston, MA
180K-240K Annually
Senior level
180K-240K Annually
Senior level
Artificial Intelligence • Edtech • Software
As an Enterprise Customer Success Manager, you'll drive AI platform adoption in K-12 districts, manage strategic accounts, and ensure educational success by expanding customer relationships and improving retention.
Top Skills: AISaaSSoftware
YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
120K-130K Annually
Senior level
120K-130K Annually
Senior level
Healthtech • Mobile • Analytics
The Senior Client Success Manager enhances client relationships and retention, collaborates on health strategies, and drives member engagement through program enhancements in a digital health context.
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Reposted 10 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
108K-120K Annually
Senior level
108K-120K Annually
Senior level
Big Data • Information Technology • Software • Energy • Big Data Analytics
As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.
Top Skills: Big DataJIRASalesforce
Reposted 10 Days AgoSaved
In-Office
Boston, MA
95K-95K Annually
Senior level
95K-95K Annually
Senior level
Cloud • Software
The Customer Success Manager will enhance customer value through strategic support, driving business outcomes, and managing renewals within the DAM sector.
Top Skills: Ai ToolsCatalystSalesforce
Reposted YesterdaySaved
Remote
Boston, MA
97K-146K Annually
Senior level
97K-146K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager will manage strategic accounts in the Life Sciences industry, ensuring effective adoption of PTC solutions and maintaining strong customer relationships while driving value and feedback.
Top Skills: Alm SoftwareCadPlm
YesterdaySaved
Remote
Boston, MA
Senior level
Senior level
Software • Cybersecurity
The Customer Success Engineer will support customers post-purchase, ensuring product value through training, deployment, and ongoing engagement while fostering relationships.
Top Skills: Active DirectoryLinuxmacOSPowershellPythonRest ApisWindows
2 Days AgoSaved
Remote
Boston, MA
7-7 Annually
Senior level
7-7 Annually
Senior level
Information Technology • Legal Tech • Professional Services • Business Intelligence
This role leads client service teams to enhance retention and profitability, drives strategic growth initiatives, manages performance, and nurtures talent development.
Top Skills: Productivity And Technology ToolsSales Methodologies
2 Days AgoSaved
Remote
Boston, MA
80K-200K Annually
Senior level
80K-200K Annually
Senior level
Healthtech
The Client Success Executive is responsible for retaining and expanding enterprise client relationships, ensuring satisfaction, and driving growth through trusted partnerships and proactive strategies.
2 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Security
The Sr Customer Success Manager will manage customer accounts, drive retention and revenue growth, execute upsell strategies, and ensure exceptional customer experiences.
Top Skills: Salesforce
2 Days AgoSaved
Remote
Boston, MA
120K-120K Annually
Senior level
120K-120K Annually
Senior level
Information Technology • Marketing Tech • Software
Lead and scale the Customer Success team across the Americas, ensuring customer retention, growth, and alignment with strategic business goals.
Top Skills: Api-Based PlatformsCustomer Success Management SoftwareMar-Tech
12 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
104K-166K Annually
Senior level
104K-166K Annually
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
As a Product Customer Success Manager, you will drive product adoption, manage customer engagement programs, and resolve technical escalations while fostering strong relationships and community development around Axon's Vehicle Intelligence products.
Top Skills: GainsightJIRAQuipSalesforce
12 Days AgoSaved
Easy Apply
In-Office
Boston, MA
Easy Apply
131K-209K Annually
Senior level
131K-209K Annually
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Customer Success Executive will guide law enforcement clients through onboarding and adoption, managing project execution while building executive relationships and driving customer outcomes.
Top Skills: Customer Success Management ToolsProject Management Software
Reposted 12 Days AgoSaved
In-Office
Boston, MA
349K-440K Annually
Senior level
349K-440K Annually
Senior level
Cloud • Software
The SVP will lead Customer Success for Marketing Cloud, driving customer value through adoption, support operations, onboarding, and feedback integration. They will oversee a high-performing team and ensure successful client engagement.
Top Skills: AIAutomationCustomer Success PlatformsSupport Technologies
Reposted 2 Days AgoSaved
Remote
Boston, MA
98K-144K Annually
Senior level
98K-144K Annually
Senior level
Design
The Enterprise Customer Success Manager will support essential customers in effectively adopting Maze, drive customer education, and manage renewals, ensuring their research practices improve.
Top Skills: B2B Saas
Reposted 2 Days AgoSaved
Remote
Boston, MA
Senior level
Senior level
Healthtech
The Senior Client Success Manager leads relationships with key clients, ensuring satisfaction and success while collaborating with internal teams to drive measurable outcomes.
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