Top Senior Customer Success Jobs in Boston, MA

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Customer Success Manager will manage onboarding, training, and platform customization for clients, ensuring they maximize the use of Weave's AI-driven SaaS platform for FDA submissions and facilitate communication between clients and product teams for continued growth.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.

Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.

The Customer Success Manager at Azul ensures optimal customer experiences through onboarding, regular communication, revenue growth strategies, and managing renewals while advocating for customer needs.

The Enterprise Client Strategist manages client relationships, guides platform adoption, coordinates project rollouts, and supports client growth strategies to achieve measurable impact.

Lead and develop a team of Customer Success Managers, ensuring exceptional service delivery, coaching, and managing performance while driving customer satisfaction and engagement with technology solutions.

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

The Senior Customer Success Manager at Allego drives customer adoption and usage of the Allego platform, ensuring satisfaction and promoting expansion through strong relationship management and project oversight.

As a Senior Customer Success Manager, you will manage high-value accounts, drive adoption of solutions, ensure customer success, and advocate for customer needs, while collaborating with internal teams to improve services.

The Manager, Customer Success will lead a team in enhancing customer relationships, driving product adoption, and overseeing renewals and expansion opportunities, while fostering a culture of high performance.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

Manage post-sale success and retention of enterprise customers, ensuring measurable ROI from the software. Collaborate with various teams to address customer needs and drive expansions.

As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.

The Customer Success Engineer ensures effective adoption and consumption of AI applications, engaging customers for optimal value and monitoring their success in using DataRobot's platform.

The Manager, athenaPayer Customer Success oversees post-sale customer relationships, ensuring satisfaction and driving retention by analyzing customer performance and operational challenges, coordinating with internal teams for issue resolution, and promoting athenahealth solutions.

The Senior Customer Success Manager builds relationships with strategic accounts to ensure customer satisfaction, promotes product adoption, and collaborates with various teams to enhance client experiences and drive account growth.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

The Staff Customer Success Manager will manage key financial services accounts, ensuring customer success through relationship-building, strategic planning, and driving measurable business outcomes. This role focuses on customer onboarding, success planning, and fostering executive engagement to mitigate risks and identify account expansion opportunities.

The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.

The Vice President of Customer Success leads the transformation and scaling of customer engagement strategies, focusing on retention, growth, and the operationalization of an AI-enabled Customer Success model.