Top Senior Customer Success Jobs in Boston, MA

The Enterprise Client Strategist manages client relationships, guides platform adoption, coordinates project rollouts, and supports client growth strategies to achieve measurable impact.

The Senior Customer Success Manager will own customer relationships, drive adoption and retention in a SaaS environment, and manage renewals and expansions while collaborating cross-functionally.

Lead and develop a team of Customer Success Managers, ensuring exceptional service delivery, coaching, and managing performance while driving customer satisfaction and engagement with technology solutions.

As a Customer Success Manager, you will build relationships with school districts, deliver clinical guidance, and ensure successful partnerships, while providing strategic insights and fostering collaboration with the Cartwheel team.

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

Manage customer relationships, ensuring retention and growth. Support clients in maximizing the use of Informa TechTarget's products, providing strategic insights and onboarding assistance.

The Manager, Customer Success will lead a team in enhancing customer relationships, driving product adoption, and overseeing renewals and expansion opportunities, while fostering a culture of high performance.

The Director of Customer Success at IP Fabric is responsible for leading a global team, refining operations, enhancing customer engagement, and driving both retention and expansion. The role requires strategic leadership in developing customer success frameworks and metrics, while fostering strong cross-functional relationships and advocating for customer needs.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

As a Senior Customer Success Manager, you will manage high-value accounts, drive adoption of solutions, ensure customer success, and advocate for customer needs, while collaborating with internal teams to improve services.

The Senior Customer Success Manager is responsible for driving product adoption, retention, and growth while developing customer relationships and ensuring satisfaction and success. Responsibilities include strategic planning, managing account health, and advocating for customer needs within the organization.

As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.

As a Client Success Manager, you will manage up to 150 clients, ensuring they maximize the value of Array+. You'll communicate product updates, collaborate with teams, document feedback, and drive revenue and active user growth.

Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.

The Customer Success Manager will oversee client relationships, enhance satisfaction, manage support engagements, and champion internal process improvements to ensure client success.

The Customer Success Manager advocates for customers, drives product adoption, manages renewals, and delivers tailored value through strategic roadmaps and product expertise.

The Customer Success Manager will oversee onboarding, support, and relationship management for key enterprise mobility accounts, ensuring customer satisfaction and product adoption.

The Senior Client Success Manager oversees client management for a large healthcare client, ensuring satisfaction, retention, and upsell opportunities while collaborating with internal teams to drive success and meet strategic goals.

The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.

The Client Success Specialist leads the onboarding of employee benefit programs, collaborating with clients, carriers, and internal teams to ensure successful setup and operational readiness.

As Director of Customer Success Operations, you'll optimize revenue performance for the CS team, forecast renewals, analyze customer data, and lead a team of 5.

The Customer Success Engineer will lead technical design workshops, ensure product adoption, enhance customer satisfaction, and work closely with sales and engineering teams.

The Director of Customer Success Operations develops and improves processes, drives sales growth, and ensures operational excellence in the Customer Success team.

The VP Customer Success will lead the customer experience, drive product adoption, satisfaction, and retention while managing a Customer Success team.

The Senior Enterprise Customer Success Manager guides customer engagement with Outreach, driving platform adoption and customer satisfaction while aligning their goals with strategic insights.