Top Senior Customer Success Jobs in Boston, MA

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Customer Success Manager will ensure long-term customer satisfaction and retention by managing strategic accounts, addressing customer needs, and fostering strong relationships, while also identifying upsell opportunities and providing product feedback.

The Senior Technical Customer Success Manager will oversee technical relationships with OEM partners, guiding implementation and integration of n8n's systems into their applications, and providing strategic advice on product and architecture decisions.

The Senior Customer Success Manager will oversee strategic e-commerce accounts, manage renewals and expansions, lead commercial negotiations, and build account plans. They will ensure strong customer relationships and drive retention and growth within their portfolio.

The role focuses on managing customer success post-implementation, ensuring adoption of the platform, facilitating engagement, and identifying expansion opportunities while collaborating with cross-functional teams.

Manage enterprise customer relationships, ensuring successful robotics deployment, aligning outcomes with business goals, and driving account growth through effective communication and cross-functional coordination.

The Senior Customer Success Manager will build long-term relationships with clients, drive platform engagement, provide insights, and address churn risks to enhance customer experience.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The 3PL Client Success Senior Manager oversees distribution processes for prescription goods, manages 3PL performance, and ensures compliance and customer satisfaction within a specialty-focused operational framework.

The Customer Success Manager will manage customer relationships, ensuring satisfaction, driving account growth, and delivering value through Lumafield's advanced manufacturing solutions.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.

Customer Success Engineers at HYCU ensure customer satisfaction by providing technical support and solutions in data protection for SaaS and enterprise cloud customers, while building strong client relationships.

The Director of Technical Customer Success leads customer relationships post-sale, ensuring value realization and growth through effective program management and technical expertise.

The Senior Customer Success Consultant will strategize solutions for clients, ensuring compliance with regulations, enhancing user satisfaction, and driving revenue through strategic engagements.

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.

Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.

Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.

The Customer Success Manager at Quickbase drives customer adoption, satisfaction, growth, and retention through strong relationships, personalized support, and effective onboarding.

The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.

The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.

As a Customer Success Manager, you'll onboard new clients, maintain relationships, drive renewals, and ensure customer satisfaction with Limble's SaaS platform.

Manage enterprise customer accounts, drive sales opportunities, develop relationships with executives, and achieve revenue targets while using HubSpot for pipeline management.