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Top Senior Level Customer Success Jobs in Boston, MA

Reposted YesterdaySaved
Easy Apply
Remote
Boston, MA
Easy Apply
114K-150K Annually
Senior level
114K-150K Annually
Senior level
Cloud • Security • Software • Cybersecurity
Lead the Technical Implementation Managers team to enhance customer onboarding success, improve processes, and collaborate across functions to drive measurable outcomes.
Top Skills: Amazon AwsCarbon BlackCrowdstrikeAzureMicrosoft DefenderPalo Alto Cortex XdrSaaSSentinelone
YesterdaySaved
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Manager of Technical Account Management leads a team to enhance customer value, ensures timely delivery of requests, and collaborates across departments.
Top Skills: ExcelSalesforce
YesterdaySaved
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
173K-228K
Senior level
173K-228K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Lead Customer Success Manager is responsible for maintaining enterprise customer relationships, managing renewals, and driving product adoption and engagement.
Top Skills: AICRMLarge Language ModelsSalesforce

Featured Jobs

Reposted YesterdaySaved
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
132K-165K
Senior level
132K-165K
Senior level
Artificial Intelligence • Healthtech • Telehealth
Manage key reseller accounts, ensuring customer satisfaction and retention while driving strategic initiatives and revenue growth through effective relationship management and data analysis.
Top Skills: Data-Driven Decision MakingHealthcare Management
Reposted YesterdaySaved
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Client Executive will manage post-sale client relationships, ensuring successful implementation of analytics solutions and ongoing client engagement.
Top Skills: ExcelSalesforce
2 Days AgoSaved
Remote
Hybrid
Boston, MA
240K-274K Annually
Senior level
240K-274K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Director, Customer Solutions Architect is responsible for managing customer relationships, advocating for their needs, and ensuring successful product implementation and satisfaction through technical solutions and leadership.
Top Skills: AWSAzureGCPKubernetes
2 Days AgoSaved
Remote
Boston, MA
137K-161K
Senior level
137K-161K
Senior level
Cloud • Enterprise Web • Software
As a Customer Success Architect, you'll guide customers through technical challenges, drive platform adoption, and maintain strategic relationships to maximize value from Chronosphere's services.
Top Skills: KubernetesOpentelemetryPrometheus
2 Days AgoSaved
Remote
Boston, MA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Manager of Customer Success, you'll lead a team to enhance customer experience, ensuring growth and retention for SMB customers while collaborating with multiple teams.
Top Skills: Salesforce
Reposted 2 Days AgoSaved
Remote
Boston, MA
80K-90K
Senior level
80K-90K
Senior level
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Compliance Customer Success Manager ensures customer satisfaction and retention by managing relationships, guiding compliance programs, and analyzing customer needs. They work closely with clients post-purchase to achieve compliance goals and foster product adoption.
Top Skills: ExcelGainsightOutlookPowerPointSalesforce CRMWord
3 Days AgoSaved
Remote
Hybrid
Boston, MA
97K-121K Annually
Senior level
97K-121K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech
The Client Success Manager is responsible for managing enterprise customer accounts, developing relationships, delivering reports, and driving revenue growth through customer engagement and retention strategies.
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