Top Senior Customer Success Jobs in Boston, MA

The Senior Customer Success Manager will manage key client relationships, optimize ROI, develop client advocates, evaluate account health, identify upsell opportunities, collect client feedback, and provide training to ensure customer satisfaction.

The Customer Success Operations role involves optimizing and scaling post-sales customer lifecycle processes, data management, systematic tracking of customer metrics, and improving operational efficiency across organizations.

As a Manager of Customer Success, you will oversee a team of Customer Success Managers, ensuring customer health, adoption, renewal, and growth across the AMER region. You will partake in customer engagements and provide guidance to your team, influencing internal stakeholders to drive customer outcomes and manage performance reviews.

The Product Analytics Specialist collaborates with enterprise customers to enhance product strategy, guide analytics efforts, and drive measurable growth through data insights and customer success initiatives.

The Customer Success Manager will own relationships with Fortune 1000 clients, drive product adoption through understanding engineering workflows, and oversee customer success processes.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

As a Senior Customer Success Manager, you will lead strategic partnerships with schools, ensure adoption and engagement of MagicSchool's platform, and monitor success metrics to drive renewals and growth.

The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.

The Senior Customer Success Manager will oversee the post-sales experience, focusing on onboarding, account management, and driving revenue growth for enterprise-level clients while ensuring client satisfaction and product value is communicated effectively.

The Customer Success Manager at Federato will enhance the post-sales experience, drive onboarding, manage accounts, and foster relationships while providing insights to improve client success.

The Client Success Director oversees client accounts, ensuring satisfaction and growth by building relationships and coordinating efforts across teams to achieve clients' business objectives.

As a Customer Success Manager, you'll drive adoption and retention for Enterprise clients, developing success strategies and nurturing relationships while leading onboarding and conducting business reviews.

The Client Success Manager will design and execute customer success strategies, build client relationships, support onboarding, and help grow the customer success team.

The Senior Customer Success Manager will build customer relationships, drive adoption, handle escalations, and ensure long-term value for strategic customers.

The Senior Client Success Manager at Momentive acts as a liaison, managing client portfolios, driving revenue growth, analyzing data, and ensuring client satisfaction through strategic insights and relationship management.

The Enterprise Customer Success Manager will onboard clients, manage relationships, analyze fraud issues, and collaborate with teams to ensure customer success.

The Customer Success Manager will manage strategic accounts in the Life Sciences industry, ensuring effective adoption of PTC solutions and maintaining strong customer relationships while driving value and feedback.

The Customer Success Manager drives customer growth by enhancing solution adoption and value realization through strong account management and collaboration with clients.

Lead the Enterprise Customer Success team to ensure large customers derive value from Aspire's platform, focusing on engagement and retention strategies.

As Senior Manager of Customer Success, oversee CSMs for Deel's largest customers, aligning initiatives with company goals and enhancing customer satisfaction.

The Customer Success Solutions Consultant enhances customer experience by implementing strategies for product adoption and driving client satisfaction. They collaborate with internal teams and provide technical support to ensure customers effectively utilize CDK's solutions, ultimately focusing on retention and revenue growth.

The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.

The Senior Customer Success Engineer works with Customer Success Managers to drive customer engagement, provide technical guidance, and improve adoption of the company's identity security solutions.

As an Enterprise Customer Success Manager, you will support enterprise clients by ensuring product adoption, customer satisfaction, and renewals, while facilitating relationships across organizations.

Manage and coach a team of Customer Success Managers to drive revenue retention and customer satisfaction, oversee strategic customer initiatives, and ensure adherence to best practices.