Top Senior Customer Success Jobs in Boston, MA

As a Senior Customer Success Engineer, you'll provide advanced technical support for Kubernetes and AI/ML workloads, helping customers scale using cutting-edge technologies.

Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.

Lead a global Customer Success team to enhance client satisfaction, retention, and product adoption in healthcare sectors. Drive strategies, analyze feedback, and manage team performance.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

As a Client Success Manager, you will onboard clients, manage relationships, lead teams, monitor productivity, and ensure client satisfaction and success in the manufacturing sector.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Client Success Director leads a team in managing high-value client accounts, ensuring satisfaction, retention, and growth, while collaborating with various stakeholders.

As a Manager of Customer Success, you will oversee a team of Customer Success Managers, ensuring customer health, adoption, renewal, and growth across the AMER region. You will partake in customer engagements and provide guidance to your team, influencing internal stakeholders to drive customer outcomes and manage performance reviews.

As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.

The Senior Customer Success Manager will manage the complete lifecycle of enterprise accounts, ensuring customer success through onboarding, adoption, and strategic consulting. Responsibilities include driving ROI, fostering advocacy, collaborating cross-functionally, and managing a multimillion-dollar portfolio.

The Customer Success Manager will enhance customer value through strategic support, driving business outcomes, and managing renewals within the DAM sector.

The Customer Success Manager manages relationships with large healthcare clients, focusing on ensuring satisfaction and retention through strategic planning and collaboration with internal teams.

The Customer Success Manager ensures customer engagement and retention, manages relationships, and drives product adoption for assigned accounts.

As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.

The Customer Success Manager drives customer satisfaction and success post-deployment by managing performance, optimizing systems, and collaborating across teams to influence product enhancements.

Serve as a trusted advisor for enterprise customers, translating business goals into strategies, leading customer lifecycle programs, and driving adoption of Honeycomb's observability tools.

Manage long-term success of strategic accounts, create partnerships, analyze user engagement, provide training, and improve customer experience.

The Customer Success Manager will oversee the post-sales experience, maintaining client relationships, leveraging data insights, and identifying opportunities for revenue growth in the insurance sector.

Manage and expand relationships with commercial customers in agriculture, insurance, and energy, ensuring they maximize value from Planet's geospatial solutions.

The Senior Client Success Manager leads relationships with key clients, ensuring satisfaction and success while collaborating with internal teams to drive measurable outcomes.

The Enterprise Customer Success Manager will support essential customers in effectively adopting Maze, drive customer education, and manage renewals, ensuring their research practices improve.

The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.

The Senior Manager, Customer Success will lead a team, developing strategies to enhance customer relationships, drive product adoption, and ensure client satisfaction while identifying growth opportunities.