Top Senior Customer Success Jobs in Boston, MA

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

Manage customer relationships, ensuring retention and growth. Support clients in maximizing the use of Informa TechTarget's products, providing strategic insights and onboarding assistance.

The Manager, Customer Success will lead a team in enhancing customer relationships, driving product adoption, and overseeing renewals and expansion opportunities, while fostering a culture of high performance.

The Director of Customer Success at IP Fabric is responsible for leading a global team, refining operations, enhancing customer engagement, and driving both retention and expansion. The role requires strategic leadership in developing customer success frameworks and metrics, while fostering strong cross-functional relationships and advocating for customer needs.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Senior Customer Success Manager, you will manage high-value accounts, drive adoption of solutions, ensure customer success, and advocate for customer needs, while collaborating with internal teams to improve services.

The VP Customer Success will lead the customer experience, drive product adoption, satisfaction, and retention while managing a Customer Success team.

The Sr. Customer Success Manager at ABC Fitness drives long-term customer value and retention, manages enterprise client portfolios, and collaborates across teams to ensure customer success and satisfaction.

The Director of Customer Success will manage partner relationships, oversee onboarding and integrations, drive post-launch success, and ensure customer satisfaction within the B2B2C framework.

As an Enterprise Customer Success Manager, you will lead strategic relationships with enterprise accounts, drive adoption and retention, and work cross-functionally to enhance customer experiences and outcomes.

The Senior Customer Success Manager drives adoption, retention, and growth for multi-office brokerage partners, using data and cross-functional collaboration to enhance customer value and outcomes.

The role involves managing relationships with assigned enterprise accounts, collaborating with internal teams, developing customer campaigns, and ensuring customer satisfaction to drive renewals.

The Senior Customer Success Manager at ExtraHop will analyze customer requirements, secure renewals, and lead onboarding, promoting product value and ensuring successful customer outcomes.

The Director, Strategic Accounts & Customer Success manages key accounts, focusing on client retention and growth through tailored strategies and collaboration with educational institutions.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

The Senior Client Success Manager will coordinate between clients and internal teams, manage multiple client relationships, analyze performance data, and ensure client satisfaction and retention.

The Senior Customer Success Manager will manage key customer relationships, ensure customer satisfaction, identify growth opportunities, and act as a liaison between customers and Instructure's teams.

Lead post-sales customer success for Juniper networking products, own high-priority incidents, replicate issues in lab, drive resolutions with engineering, run account reviews, contribute knowledge base content, and improve processes to increase customer satisfaction and reliability.

The Strategic Customer Success Manager will build relationships with enterprise clients, drive partner growth, manage escalations, and analyze customer success metrics.

As a Customer Success Manager, you'll manage strategic accounts, foster relationships, deliver training, collaborate on product improvements, and enhance customer satisfaction while analyzing engagement data.

Lead post-sales engagement across key accounts, ensuring product adoption, customer satisfaction, and influencing renewals while collaborating with sales and support teams.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.