Top Senior Customer Success Jobs in Boston, MA

The Senior Strategic Customer Success Manager drives client success and revenue growth by managing enterprise accounts, fostering relationships, and aligning Gloo’s technology solutions to client needs.

The Manager of Customer Success will lead the AMER CSM team, develop processes and playbooks, and ensure customer satisfaction and success for scalable growth.

Lead and develop a team of Mid-Market Customer Success Managers, ensuring customer value realization and driving strategic outcomes that align with business objectives.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Senior Client Success Manager is responsible for ensuring retention and growth of strategic customer accounts by driving revenue through upselling and renewals, while acting as a trusted advisor for key stakeholders.

As a Senior Customer Success Manager, you will manage high-value accounts, drive adoption of solutions, ensure customer success, and advocate for customer needs, while collaborating with internal teams to improve services.

The Director of Customer Success Operations leads the CS processes and analytics, optimizing workflows and supporting teams to align CS efforts with business goals, drive retention, and enhance revenue growth.

The VP Customer Success will lead the customer experience, drive product adoption, satisfaction, and retention while managing a Customer Success team.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.

The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.

The Senior Customer Success Manager will manage strategic accounts, drive customer value, orchestrate team collaboration, and ensure customer satisfaction and engagement.

The Customer Success Team Leader manages a team of CSMs, ensuring exceptional customer experiences and driving adoption, retention, and growth while aligning with strategic goals.

As a Senior Customer Success Manager, you will partner with enterprise customers to ensure they achieve measurable outcomes with Socure's identity verification solutions through strategic planning, engagement, and health management.

Manage and optimize processes for the Customer Success team, focusing on data quality, reporting, and cross-functional collaboration to enhance customer experience.

As a Customer Success & Implementation Manager, you will oversee client onboarding, drive adoption, maintain relationships, and ensure account growth in a SaaS environment.

The Senior Client Success Manager will coordinate between clients and internal teams, manage multiple client relationships, analyze performance data, and ensure client satisfaction and retention.

Manage the Enterprise Customer Success team, mentor CSMs, drive customer satisfaction, retention, and improve operational efficiency while aligning with corporate objectives.

As Lead Customer Success Manager, you will guide industrial clients, ensuring satisfaction and adoption of Dragos solutions while managing customer relationships and expanding business opportunities.

As Lead CSM, you will enhance customer satisfaction and adoption of Dragos solutions, manage relationships and account risks, and conduct business reviews.

The Principal Customer Success Manager will lead strategic partnerships with enterprise healthcare customers, drive measurable success, engage executives, and ensure alignment between AI strategy and business goals.

The Senior Customer Success Manager will support key customers, drive customer engagement, assist with technical challenges, and foster relationships to ensure the effective use of Polarity's products.

The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

Lead a team of Strategic Customer Success Managers to drive customer adoption, retention, and value realization through Checkmarx solutions, and refine success frameworks.