Top Senior Customer Success Jobs in Boston, MA

The VP Customer Success will lead the customer experience, drive product adoption, satisfaction, and retention while managing a Customer Success team.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.

The Senior Customer Success Manager ensures customers achieve their desired outcomes with Cognigy's products, enhances customer retention, and fosters strong relationships through effective communication and tailored strategies, focusing on AI-driven solutions and customer advocacy.

Manage strategic customer relationships to ensure retention and value delivery across accounts. Focus on adoption, escalation resolution, and collaboration with cross-functional teams.

The Customer Success Manager will oversee customer engagement and retention, acting as a trusted advisor, promoting Guidewire solutions, and driving the growth of customer relationships in the P&C insurance sector.

As Senior Manager, Customer Success, you will manage client relationships, ensuring successful implementation of AI solutions, and drive customer satisfaction and performance outcomes.

The Customer Success Manager at Federato will enhance the post-sales experience, drive onboarding, manage accounts, and foster relationships while providing insights to improve client success.

The Senior Customer Success Manager will oversee the post-sales experience, focusing on onboarding, account management, and driving revenue growth for enterprise-level clients while ensuring client satisfaction and product value is communicated effectively.

The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.

As a Senior Customer Success Manager, you will lead strategic partnerships with schools, ensure adoption and engagement of MagicSchool's platform, and monitor success metrics to drive renewals and growth.

The Customer Success Operations Manager drives operational excellence by optimizing processes, coordinating initiatives, and managing data-driven systems to enhance client experiences and efficiencies.

The Customer Success Manager will own relationships with Fortune 1000 clients, drive product adoption through understanding engineering workflows, and oversee customer success processes.

The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

As a Customer Success Manager, you will manage customer portfolios, foster relationships, drive product adoption, and identify growth opportunities within accounts.

As an Enterprise Customer Success Manager, you will manage relationships with enterprise accounts, driving adoption and growth through strategic account planning and cross-functional collaboration, while ensuring customer satisfaction and success.

The Customer Success Manager III will manage strategic customer accounts, develop success plans, monitor metrics, and collaborate internally to enhance customer value and drive renewals.

Manage and coach a team of Customer Success Managers to drive revenue retention and customer satisfaction, oversee strategic customer initiatives, and ensure adherence to best practices.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Customer Success Solutions Consultant enhances customer experience by implementing strategies for product adoption and driving client satisfaction. They collaborate with internal teams and provide technical support to ensure customers effectively utilize CDK's solutions, ultimately focusing on retention and revenue growth.

The Senior Customer Success Engineer works with Customer Success Managers to drive customer engagement, provide technical guidance, and improve adoption of the company's identity security solutions.

As an Enterprise Customer Success Manager, you will support enterprise clients by ensuring product adoption, customer satisfaction, and renewals, while facilitating relationships across organizations.

The Senior Customer Success Manager manages enterprise customer accounts, ensuring product success, building relationships, identifying risks, and driving customer advocacy and satisfaction.