Top Senior Level Customer Success Jobs in Boston, MA

The Director will manage client relationships, engaging directly to understand their financial needs and goals, develop comprehensive wealth management strategies, and lead client meetings while mentoring junior advisors.

The Principal Platform Adoption Specialist will drive customer success by maximizing Anaplan platform adoption, enhancing user enablement, reducing churn, and increasing customer satisfaction. The role involves acting as a strategic advisor, promoting platform updates, conducting training sessions, analyzing customer feedback and trends, and leading initiatives to ensure measurable outcomes for customers.

As an Enterprise Customer Success Manager at Bynder, you will strengthen relationships with key customers, ensuring they derive value from Bynder's solutions. You will collaborate with various teams, drive adoption of services, and assist in managing the customer renewal cycle to enhance satisfaction and business outcomes.

The Senior Premium Support Specialist provides technical and functional support for Board's financial reporting and planning applications. They maintain strong customer relationships, offer insights on product features, and assist in troubleshooting complex application issues.

The Senior Director of Global Customer Success at Onapsis leads the Customer Success team, driving customer retention, growth, and loyalty. Responsibilities include mentoring team members, developing strategies for revenue growth, optimizing customer experience, and collaborating cross-functionally to enhance product adoption.

The Senior Customer Success Manager is responsible for overseeing the post-implementation lifecycle of clients, driving adoption of the Allego platform through relationship management and project management. They guide customers in utilizing the platform effectively, monitor account health, and work with internal teams to ensure customer satisfaction and retention.

The Accounts Payable Sr. Specialist will manage full-cycle AP operations, ensuring timely invoice processing, vendor relationship management, and compliance with internal controls and accounting policies. This role involves reviewing employee expense reports and contributing to monthly financial close processes while identifying opportunities for process improvements.