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Top Senior Level Customer Success Jobs in Boston, MA

Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
112K-150K
Senior level
112K-150K
Senior level
Cloud • Software
Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.
Top Skills: CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVirtualizationVoipXML
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Client Executive will manage post-sale client relationships, ensuring successful implementation of analytics solutions and ongoing client engagement.
Top Skills: ExcelSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
102K-172K Annually
Senior level
102K-172K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Product Support Engineers, ensuring high customer satisfaction and issue resolution by collaborating with cross-functional teams and optimizing support processes.
Top Skills: BluetoothCan ProtocolsCloud-Based SolutionsDatabricksGpsIotJ1939Obd-IiSatellite TechnologiesSQLTableau
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Reposted 3 Days AgoSaved
Remote
Boston, MA
114K-134K
Senior level
114K-134K
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Lead and mentor Mid-Market Customer Success Managers, drive customer satisfaction and retention, manage renewals, upsell opportunities, and develop strategic plans for customer success.
Top Skills: ChurnzeroSalesforce
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Boston, MA
Easy Apply
109K-215K Annually
Senior level
109K-215K Annually
Senior level
Big Data • Cloud • Software • Database
The Technical Account Manager (TAM) at MongoDB serves as a primary technical resource for key customers, fostering strong relationships while resolving complex technical challenges and driving positive outcomes with MongoDB’s products.
Top Skills: AWSCi/CdGCPLinuxMicroservicesAzureMongoDBServerless Architectures
5 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Edtech • HR Tech • Sales • Software
The Global Head of Support leads the customer support and tech writing teams to enhance user experience, drive customer retention, and oversee a culture of excellence within a global support team.
Top Skills: AISalesforceZendesk
Reposted 6 Days AgoSaved
Remote
Boston, MA
56K-63K
Senior level
56K-63K
Senior level
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
As a Clinical Support Specialist, you will assist dental professionals with inquiries, support digital lab transitions, manage intricate cases, and ensure excellent client experiences.
Top Skills: 3Shape DesignCad/Cam Design
7 Days AgoSaved
Remote or Hybrid
Boston, MA
35-45
Senior level
35-45
Senior level
Artificial Intelligence • Edtech • Healthtech • Software
The role involves coaching new instructors, monitoring engagement and metrics, and supporting live learning initiatives in a virtual environment.
Top Skills: Google DocumentsGoogle Drive
Reposted 7 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
110K-125K
Senior level
110K-125K
Senior level
Cloud • Information Technology • Security • Software
The Technical Account Manager builds customer relationships, drives product adoption, offers GRC expertise, manages accounts, and conducts training while collaborating across teams.
Top Skills: GrcIso27001Nist 800-53Risk CloudSaas Applications
Reposted 8 Days AgoSaved
Remote
Boston, MA
153K-279K Annually
Senior level
153K-279K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills: Cx DesignData AnalysisSurvey Design
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