Top Senior Customer Success Jobs in Boston, MA

The Enterprise Customer Success Manager will enhance customer satisfaction, drive product adoption, manage renewals, and ensure successful deployment of Bynder's digital asset management solutions for enterprise clients.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.

The Senior Customer Success Manager at ZoomInfo will drive product adoption and retention, cultivating deep relationships with strategic customers and ensuring satisfaction through proactive advocacy and account management.

The Customer Success Manager manages relationships with large healthcare clients, focusing on ensuring satisfaction and retention through strategic planning and collaboration with internal teams.

The Manager of Customer Success will lead the AMER CSM team, develop processes and playbooks, and ensure customer satisfaction and success for scalable growth.

As a Senior Customer Success Manager, you will manage high-value accounts, drive adoption of solutions, ensure customer success, and advocate for customer needs, while collaborating with internal teams to improve services.

Lead the Enterprise Customer Success team to ensure large customers derive value from Aspire's platform, focusing on engagement and retention strategies.

The Customer Success Manager at Federato will manage the post-sales experience, foster client relationships, and drive growth by utilizing data insights to meet customer needs and enhance product utilization.

The Customer Success Manager manages client relationships, drives product adoption, tracks renewal events, educates clients on best practices, and collaborates with the sales team to achieve goals.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Director of Customer Success Operations leads the CS processes and analytics, optimizing workflows and supporting teams to align CS efforts with business goals, drive retention, and enhance revenue growth.

The VP Customer Success will lead the customer experience, drive product adoption, satisfaction, and retention while managing a Customer Success team.

The Senior Customer Success Manager ensures customers derive full value from products, advocating for their needs and enhancing product success through strong engagement and strategic advice.

The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.

The Client Success Manager is responsible for managing enterprise healthcare customer accounts, ensuring successful deployment and value realization of digital therapeutics, while leading internal teams and leveraging data for insights and improvements.

Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.

Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.

Manage and optimize processes for the Customer Success team, focusing on data quality, reporting, and cross-functional collaboration to enhance customer experience.

The Head of Customer Success will lead post-sales for enterprise customers, enhance pilot conversions, grow the CSM team, and drive customer engagement & success.

The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.