Top Senior Customer Success Jobs in Boston, MA

The Senior Customer Success Manager will manage the complete lifecycle of enterprise accounts, ensuring customer success through onboarding, adoption, and strategic consulting. Responsibilities include driving ROI, fostering advocacy, collaborating cross-functionally, and managing a multimillion-dollar portfolio.

The Customer Success Manager will enhance customer value through strategic support, driving business outcomes, and managing renewals within the DAM sector.

The Customer Success Manager manages relationships with large healthcare clients, focusing on ensuring satisfaction and retention through strategic planning and collaboration with internal teams.

The Customer Success Manager ensures customer engagement and retention, manages relationships, and drives product adoption for assigned accounts.

As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.

Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.

As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.

The Customer Success Manager drives customer satisfaction and success post-deployment by managing performance, optimizing systems, and collaborating across teams to influence product enhancements.

The Senior Customer Success Manager leads customer engagement initiatives, enhances user adoption, manages account profiles, and collaborates with teams to optimize client interactions and product usage.

Customer Success Managers ensure customer satisfaction by building relationships, driving product adoption, and mitigating churn risks to enhance retention and expansion.

The Customer Success Manager will manage strategic accounts in the Life Sciences industry, ensuring effective adoption of PTC solutions and maintaining strong customer relationships while driving value and feedback.

The Senior Customer Success Manager manages enterprise customer accounts, ensuring product success, building relationships, identifying risks, and driving customer advocacy and satisfaction.

As a Senior Customer Success Manager, act as the primary contact for assigned accounts, ensure customer satisfaction, drive value through ServiceTitan, manage issues, and foster long-term relationships.

Lead the Enterprise Customer Success team to ensure large customers derive value from Aspire's platform, focusing on engagement and retention strategies.

Manage long-term success of strategic accounts, create partnerships, analyze user engagement, provide training, and improve customer experience.

The Senior Customer Success Manager at CMT leads customer relationships ensuring satisfaction and product value, drives outcomes, and manages success factors for assigned clients.

The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.

Lead the customer success management team, drive customer engagement and satisfaction, and develop strategies for client growth and retention.

The Client Success Manager will manage client relationships, ensuring satisfaction and engagement, support retention, and develop account plans. Responsibilities include communication, collaboration, and issue resolution while maintaining data in the CRM system.

The Enterprise Customer Success Director will manage relationships with key accounts, ensure customer satisfaction, drive product adoption, and collaborate with sales and product teams.

Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.