Top Senior Customer Success Jobs in Boston, MA

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

As a Client Success Manager, you will onboard clients, manage relationships, lead teams, monitor productivity, and ensure client satisfaction and success in the manufacturing sector.

As a Customer Success Manager, you will drive customer adoption, retention, and growth, ensuring successful outcomes through effective relationship management and proactive risk management.

As a Customer Success Manager, you will partner with clients to ensure successful implementation of Traackr, focusing on relationship building, training, success measurement, and usage monitoring to drive client goals.

The Senior Customer Success Manager oversees customer relationships, ensuring successful engagement with Thrive's technology solutions while driving renewals and expansion strategies.

The Customer Success Manager oversees customer relationships and is responsible for the adoption, engagement, and renewal of Thrive's technology solutions, ensuring customer satisfaction and success.

The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.

The Strategic Client Success Manager will act as a key partner to enterprise clients, ensuring value realization, retention, and strategic alignment in construction finance. Responsibilities include account management, leading stakeholder discussions, and orchestrating internal resources to meet client needs.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

As an Enterprise Customer Success Engineer at FlutterFlow, you will partner with enterprise clients, troubleshoot technical issues, lead workshops, and advise on best practices to ensure successful app launches.

As Customer Success Operations Manager, you'll optimize customer processes, drive operational excellence, and leverage analytics to enhance customer satisfaction and retention, collaborating with multiple departments to implement strategic initiatives.

The Strategic Customer Success Manager builds executive partnerships, manages strategic accounts, drives value realization, and ensures customer renewal and growth.

As a Senior Customer Success Manager, you will partner with enterprise customers to ensure they achieve measurable outcomes with Socure's identity verification solutions through strategic planning, engagement, and health management.

As a Senior Customer Success Manager, you will lead customer journeys, drive value realization, serve as a technical advisor, and contribute to Customer Success evolution with a focus on large enterprise accounts.

Lead and develop a team of Customer Success Managers, drive strategic engagement, and ensure customer value realization while managing day-to-day operations.

Manage key dealership accounts, ensuring satisfaction and delivering value through Tekion's CRM. Analyze data for improvement and provide feedback to product teams.

The Director of Customer Success will manage key accounts, enhance customer outcomes, lead account ownership, and drive proactive engagement. Responsibilities include customer onboarding, health scoring, and bridging customer feedback to product teams.

The Senior Client Success Manager will manage client relationships, drive product adoption, resolve escalations, and improve processes to ensure client satisfaction and retention.

Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.

The Enterprise Customer Success Manager will drive growth and secure renewals for enterprise customers while overseeing the customer lifecycle and managing contract negotiations.

As a Senior Customer Success Manager, you'll manage post-sale relationships for enterprise customers, focusing on renewals and expansion while supporting pre-sales processes, ensuring customer success and aligning with internal teams.

The Customer Success Manager will manage customer relationships to ensure satisfaction, drive adoption, and support healthcare customers' strategic goals through collaboration and data analysis.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

The Customer Success Manager will manage customer relationships, align strategies with cybersecurity objectives, and drive customer satisfaction and revenue growth.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.