Top Senior Customer Success Jobs in Boston, MA

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Customer Success Manager drives customer satisfaction and growth by partnering with healthcare organizations to maximize the value of athenahealth solutions while managing customer relationships and overseeing performance improvements.

The Senior Client Success Manager is responsible for ensuring retention and growth of strategic customer accounts by driving revenue through upselling and renewals, while acting as a trusted advisor for key stakeholders.

The Sr. Director of Global Customer Success will lead customer success initiatives, enhance customer satisfaction, and grow revenue by optimizing customer journeys and managing a high-performance team.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

The Senior Customer Success Manager will oversee strategic e-commerce accounts, manage renewals and expansions, lead commercial negotiations, and build account plans. They will ensure strong customer relationships and drive retention and growth within their portfolio.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

Manage enterprise customer relationships, ensuring successful robotics deployment, aligning outcomes with business goals, and driving account growth through effective communication and cross-functional coordination.

The role focuses on managing customer success post-implementation, ensuring adoption of the platform, facilitating engagement, and identifying expansion opportunities while collaborating with cross-functional teams.

The Senior Customer Success Manager enhances customer relationships, advises on business goals, ensures product adoption, and drives revenue growth in the healthcare sector.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Senior Customer Success Manager will build long-term relationships with clients, drive platform engagement, provide insights, and address churn risks to enhance customer experience.

The Customer Success Manager will manage customer relationships, ensuring satisfaction, driving account growth, and delivering value through Lumafield's advanced manufacturing solutions.

The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

The Customer Success Programs Manager will lead programmatic customer success initiatives, focusing on AI-powered customer engagement and measure impact through data. Responsibilities include building programs, running live engagements, and collaborating across teams to enhance effectiveness and drive customer outcomes.

The Vice President of Client Success will manage a portfolio of client relationships, focusing on retention and growth while leveraging strategic insights to enhance client experience and satisfaction.

The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.

The Senior Customer Success Manager will manage commercial accounts, drive product adoption, ensure positive customer experiences, and align on renewals for growth.

The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.

Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.

Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.

As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.

The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.

The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.