Top Senior IT Jobs in Boston, MA

Lead and scale IT operations for a growing fintech: maintain and upgrade systems, manage day-to-day support and endpoints (Mac/Windows/ChromeOS), define metrics, run large IT projects, manage vendors and office technology, implement security/compliance, expand support coverage, and travel internationally twice yearly.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Lead day-to-day operations and administration of classified DoD/SAP networks and systems. Architect, install, and maintain LAN/WAN, servers, hypervisors, SIEMs, and monitoring tools; manage patching, vulnerability scanning, and security assessments to sustain JSIG/RMF ATOs. Create O&M checklists, SOPs/TTPs, support incident response, and provide technical user support. Requires SAP experience and work in PL2-PL4 environments.

Provide on-site and remote IT support as the primary Boston office resource, own complex support tickets, administer endpoints, identity, cloud and networking tasks, write automation scripts (PowerShell/Python), leverage AI tools for automation and documentation, maintain security and compliance (HIPAA, SOC2, HITRUST, ISO27001), and contribute to infrastructure and process improvements.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Lead and administer studio IT infrastructure and end-user support for ~100 seats. Manage Perforce, build/CD servers, identity, backups, security/compliance, vendor/MSP relationships, and execute migrations to colocation/cloud while maintaining documentation and onboarding/offboarding workflows.

Lead and operate Vynca's IT function for a fully remote, HIPAA-regulated healthcare organization. Manage a distributed IT team, own day-to-day operations (hardware lifecycle, provisioning, identity and access), enforce security and compliance (HIPAA, SOC 2), administer MDM/SSO/endpoint tools, support audits, and drive operational improvements while mentoring staff.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Lead and manage Level 1-3 Service Desk analysts supporting external clients, oversee daily operations, escalations, SLAs, and reporting. Improve service management, automation, and first-call resolution; partner with Engineering and Incident/Problem/Change Management to resolve production issues. Provide hands-on technical leadership across Splunk, Datadog, MuleSoft, SQL, and ServiceNow while managing client communications and operational metrics.

Hands-on senior IT systems administrator responsible for administering Google Workspace and Microsoft 365 environments, endpoint and MDM support across ChromeOS/Windows/macOS, SaaS administration, help desk support, and executing compliance controls (CMMC/NIST800-171/ISO27001/SOC2). Uses AI tools to automate IT workflows, supports engineering teams' toolchains, and assists in audit readiness and evidence collection.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Lead and operate enterprise virtual infrastructure, backups, DR orchestration, and storage platforms. Administer AD/O365 hybrid services, participate in data center buildouts, and drive lifecycle, patching, and compliance activities.

The IT Infrastructure Manager oversees infrastructure operations, leads a team, ensures systems are secure and performs well, and drives continuous improvement initiatives.

First IT hire responsible for end-to-end IT: systems administration (Rippling, Google Workspace, SSO), device lifecycle, help desk, vendor and license management, security operations (endpoint protection, phishing simulations, awareness training), and establishing HIPAA compliance and documentation.