Top Senior Operations Manager Jobs in Boston, MA

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

Lead and manage client operations and reporting teams for Integrated Middle Office Solutions. Improve service delivery, streamline processes, ensure accurate client reporting, act as primary client contact, monitor performance metrics, and maintain regulatory compliance and risk controls.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead and optimize creative operations: own intake, prioritization, resource planning, workflow governance, tooling (DAM, PM platforms, automation, AI), reporting, and team development to ensure efficient delivery across brand, marketing, and production.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Manage and optimize the go-to-market tech stack, workflows, data hygiene, and analytics across Marketing, Sales, and Customer Success. Drive process improvements, reporting, forecasting support, and cross-functional execution to improve pipeline management and GTM efficiency.

The Senior Manager, News Gathering Operations oversees news content production and leads a team to ensure high editorial standards, enhances viewership, and fosters community relationships.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

The Operations Manager of Public Safety oversees staff and operations, ensuring effective public safety services while managing personnel, budgets, and compliance. Responsibilities include recruitment, training, emergency response coordination, and departmental policy development.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

The Senior Channel Strategy & Operations Manager will define growth strategies and lead initiatives to enhance Grafana's channel business, collaborating with cross-functional teams, managing partner programs, and analyzing business performance.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Lead global corporate travel operations and vendor management (TMC), optimize Concur configuration and processes, enforce policy compliance, build Power BI reporting, support audits and training, drive supplier negotiations and cost/environmental initiatives, and manage cross-functional projects. Requires ~20% global travel.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Manager, Proposals & Content Operations will oversee the proposal and RFP functions, enhancing coordination, content strategy, and leveraging AI for quality and efficiency.

The Manager of Strategic Operations will support the COO in operational infrastructure, technology, financial operations, and strategic coordination, ensuring effective execution of initiatives.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

Lead end-to-end operations for Staples' Amazon partnership across 900+ stores, overseeing program rollout (Returns, Lockers, Backhaul, ARK kiosk), SOPs, loss-rate and compliance management, cross-functional coordination, field support, space/supply logistics, financial tracking, and senior leadership reporting to maximize revenue and operational performance.

Design, scale, and optimize end-to-end go-to-market processes across Sales, SDRs, and Marketing. Lead cross-functional initiatives to reduce friction, improve lead-to-opportunity workflows, translate strategy into executable plans, document current and future state, support systems enhancements (UAT, ticketing, release readiness), and drive prioritized revenue-impacting changes using data and stakeholder collaboration.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

The Operations Lead will manage the Perception Data team, overseeing data collection and labeling for AI models, ensuring high quality and timely delivery while working with ML engineers and external partners.