Top Senior Operations Manager Jobs in Boston, MA

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead and optimize creative operations: own intake, prioritization, resource planning, workflow governance, tooling (DAM, PM platforms, automation, AI), reporting, and team development to ensure efficient delivery across brand, marketing, and production.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

The Senior Manager, News Gathering Operations oversees news content production and leads a team to ensure high editorial standards, enhances viewership, and fosters community relationships.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

The Operations Manager of Public Safety oversees staff and operations, ensuring effective public safety services while managing personnel, budgets, and compliance. Responsibilities include recruitment, training, emergency response coordination, and departmental policy development.

The Senior Operations Manager oversees dealership operations, enhancing service quality, managing facilities, fostering OEM relationships, and developing team leadership while achieving revenue and customer satisfaction goals.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

The Senior Channel Strategy & Operations Manager will define growth strategies and lead initiatives to enhance Grafana's channel business, collaborating with cross-functional teams, managing partner programs, and analyzing business performance.

Manage technology operations for global studios, optimize processes, support users, ensure compliance, and integrate AI solutions. Collaborate with IT and vendors.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

The Workflow Operations Manager will lead LLM Labeling and Workflow Operations, focusing on operational decision-making, data labeling, quality assurance, and automation opportunities to enhance Doppel's cybersecurity products and services.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

Lead the optimization of renewal processes, managing data maintenance and workflows, driving decision-making, improving data quality, and automating operational processes using AI and Python.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Product Operations Manager ensures the stability and reliability of cloud-native systems, leading incident response, managing on-call operations, and driving operational improvements through automation and coordination across teams.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead end-to-end operations for Staples' Amazon partnership across 900+ stores, overseeing program rollout (Returns, Lockers, Backhaul, ARK kiosk), SOPs, loss-rate and compliance management, cross-functional coordination, field support, space/supply logistics, financial tracking, and senior leadership reporting to maximize revenue and operational performance.

Design, scale, and optimize end-to-end go-to-market processes across Sales, SDRs, and Marketing. Lead cross-functional initiatives to reduce friction, improve lead-to-opportunity workflows, translate strategy into executable plans, document current and future state, support systems enhancements (UAT, ticketing, release readiness), and drive prioritized revenue-impacting changes using data and stakeholder collaboration.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

Lead and manage the technical strategy and operations for ecommerce platforms, focusing on experimentation, data governance, and AI workflows, while ensuring cross-functional collaboration and operational excellence.

Partner with executive leadership to drive enterprise strategy, build board-facing analyses, and design the company operating model. Own prioritization, planning cadences, KPIs, reporting frameworks, and cross-functional initiatives. Translate strategy into structured plans, leverage data and analytics to inform decisions, and support forecasting and scenario analysis with Finance.

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.