Top Senior Sales Operations Jobs in Boston, MA

Resolves complex Sales and Service issues, including account and contract rebuilds, revenue attribution, Salesforce and CPQ operations, systemic escalations, and product or process launches. Leads change management, develops scalable processes and controls, improves data integrity, and identifies automation opportunities. Partners with Sales, Product, Finance, Legal, Commissions, Enterprise Applications, and vendors to protect business continuity and improve revenue operations.

Analyze sales performance, forecasts, pipelines, and channels to identify efficiency and revenue-growth opportunities. Build Tableau and Salesforce dashboards, deliver insights to leadership, support sales experiments, optimize processes, administer CRM data, and manage incentive and awards reporting. Partner cross-functionally with Sales, Finance, Marketing, Technology, Analytics, and executive stakeholders while evaluating AI and other sales technology solutions.

Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval.

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Own the Sales analytics function, including dashboards, reporting infrastructure, quota and forecasting models, data governance, and performance analysis. Partner with senior executives on revenue, territory, headcount, and pipeline decisions. Establish analytics standards, improve data quality, mentor analysts, and coordinate with Product, Marketing, Data Engineering, and Finance to maintain accurate sales insights.

Own day-to-day Sales Operations, including process improvement, reporting, analytics, Salesforce workflows, forecasting, pipeline management, and cross-functional projects. The role ensures accurate sales data, scalable processes, actionable leadership insights, and effective automation while independently managing operational initiatives and supporting junior team members.

Supports global sales forecasting, planning, executive reporting, and management operating rhythms for the Digital Thread organization. Builds weekly forecast packages, evaluates ARR risks and opportunities, develops pipeline analyses and visualizations, maintains Power BI forecasting applications, improves Salesforce deal tracking, and partners with regional and solution operations teams. The role requires strong analytical storytelling, advanced Excel and PowerPoint skills, and experience with enterprise BI and CRM systems.

Own sales strategy and operations for the Groups business, including segmentation, territory design, capacity planning, forecasting, sales process, operating cadence, and executive reporting. Lead AI and automation adoption across the sales motion, partner with finance, systems, enablement, and data teams, and translate analysis into business decisions. Hire and manage a team of analysts and strategy partners while serving as the primary strategic partner to the VP of Sales.

Build and manage Salesforce and HubSpot reports, dashboards, CRM automation, lead routing, workflows, segmentation, and data processes. Support lead lifecycle management, pipeline generation, campaign performance reporting, funnel analysis, ROI tracking, and sales process integration. The role requires strong sales technology expertise and at least five years of sales operations experience in a global B2B technology company.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Leads Sales Operations execution across multiple products and sales motions. Manages Sales Operations and Insights analysts, oversees forecasting, pipeline governance, sales cadences, performance reporting, CRM governance, and process optimization. Partners with Sales, Finance, Partnerships, and systems teams to improve predictability, seller productivity, partner-channel performance, and operational scalability. The role requires advanced Salesforce, analytical, leadership, stakeholder management, and B2B SaaS operations expertise.

Leads sales performance analysis, business intelligence, revenue assurance, and data governance. Develops dashboards, forecasts, controls, and executive reporting; identifies revenue leakage and improves data integrity across the sales-to-billing lifecycle. Partners with Sales, Finance, Marketing, and Service Delivery on process improvements, business cases, integrations, and strategic planning. Presents actionable recommendations and drives standardized metrics, operational efficiency, and revenue visibility.

Leads sales operations for the Voice division, owning reporting, bookings forecasts, operating cadence, data reconciliation, quota and territory planning, and acquisition integration. Partners with sales, finance, compensation, analytics, and Motorola channel teams across 15 markets. Trains sales managers, manages program reporting, validates CRM/ERP/BI data, and automates manual processes using low-code and AI tools.

Leads regional Client Operations through organizational design, people leadership, forecasting discipline, Salesforce governance, quote-to-cash oversight, margin protection, and sales partnership. Oversees operational risk, pipeline accuracy, financial close activities, partner programs, workflow improvements, and cross-functional initiatives. Ensures consistent governance and scalable practices across regions while supporting revenue growth and financial stability.

Own sales strategy and operations by analyzing business health, developing performance metrics, designing coverage and forecasting models, managing territories and data hygiene, and identifying growth opportunities. The role supports executive reporting, sales process improvements, Salesforce and business-system enhancements, change management, user training, and adoption of new tools and processes across global sales teams.

Senior Sales Operations Analyst responsible for establishing sales operating cadences, improving forecasting and pipeline discipline, managing territories and account assignments, developing analytics and reporting, and optimizing Salesforce and related GTM technologies. The role partners with Sales leadership and cross-functional teams to improve seller productivity, outbound execution, data quality, automation, and revenue performance.

Provides sales operations, CRM administration, commercial analytics, and reporting support. Develops Salesforce dashboards and workflows, analyzes pipeline and forecasting performance, maintains CRM data governance, and improves commercial processes through automation and documentation. Partners with Business Development, Finance, Marketing, Operations, and leadership to deliver actionable insights, resolve data issues, and support account planning, territory management, and performance reviews.

Leads UKG’s global sales incentive strategy and operations, including compensation plan design, quota setting, SPIFFs, governance, analytics, payout alignment, and President’s Club programs. Partners with Sales, Revenue Operations, Finance, HR, Legal, and executive leadership to align incentives with SaaS growth objectives. Oversees cross-functional execution, policy management, systems implementation, performance reporting, and program optimization while managing and developing a sales compensation and revenue operations team.

The Director of Sales Operations leads forecasting, revenue planning, sales analytics, territory and quota planning, deal operations, compensation support, and revenue technology administration. The role owns Salesforce and related systems, improves reporting and automation, supports M&A integrations, partners with cross-functional leaders, and manages a Revenue Operations team. It is responsible for establishing scalable commercial processes, improving forecast accuracy, and providing executive-level insights across a multi-brand SaaS business.

Manage sales operations workflows for field sales, including target setting, performance management, compensation, incentives, hiring budgets, tools, reporting, dashboards, supplier relationships, and business intelligence. Partner with HR, engineering, sales leaders, and suppliers to improve systems, develop SQL-based analyses, support sales initiatives, and scale new programs into business-as-usual processes.

Own enterprise sales strategy and revenue operations by managing forecasting, pipeline health, territory design, account planning, quota setting, operating cadences, and performance reporting. Partner with Sales, Finance, Data, Systems, and Engineering to improve CRM infrastructure, automate workflows, build scalable processes, and support sales enablement. Use AI, analytics, and business intelligence to identify opportunities and guide leadership decisions.

Supports North American sales operations for major retail accounts, including sales forecasting, inventory monitoring, account and SKU reporting, contribution-margin analysis, pricing oversight, promotion management, and CPFR engagement. Partners with Sales, Finance, Supply Chain, Marketing, and Operations teams to identify risks, improve processes, execute promotions, and deliver recommendations that improve account performance and customer service.

Manage sales planning and operations for North American retail accounts, including sales and inventory analysis, forecasting, CPFR, pricing, promotions, account-level reporting, contribution margin analysis, and process improvement. Partner with Sales, Finance, Supply Chain, Marketing, and Operations teams to identify risks, optimize performance, and support retail customers. The role requires advanced Excel skills, retail planning experience, familiarity with major retailer planning systems, and strong analytical and communication abilities.

Leads commercial sales operations, Salesforce administration, process automation, sales enablement, reporting, vendor and platform management, and cross-functional technology projects. Manages the sales operations team, improves workflows, maintains customer and prospect data, supports sales leadership, and coordinates with IT to deliver systems and process enhancements.

Leads commercial operations strategy, sales force effectiveness, forecasting, pipeline management, commercial analytics, sales compensation, territory planning, CRM optimization, and AI-enabled sales technology initiatives. Serves as a strategic advisor to senior Sales and Commercial Leadership, translating data and market intelligence into predictive insights and actions. Manages distributed teams, cross-functional transformation programs, and enterprise commercial processes to improve seller productivity, forecast accuracy, and sustainable growth.