Top Senior Account Manager (AM) Jobs in Boston, MA

Own and grow a portfolio of 25–30 strategic enterprise accounts through renewals, upsells, expansions, complex negotiations, and executive-level relationship management. Partner with Customer Success, Finance, RevOps, and Legal to reduce churn risk, structure deals, forecast pipelines, and close multi-year contracts. Success is measured by retention, renewal ACV growth, product adoption, and quota attainment.

Own a portfolio of mid-market customers and drive software expansion through upselling, cross-selling, strategic account planning, executive engagement, and complex deal management. Build multi-threaded relationships, identify whitespace, self-source pipeline, maintain accurate forecasts, and exceed expansion quotas. Collaborate with Customer Success and Renewals while using Salesforce, 6sense, and structured sales methodologies to prioritize opportunities and close new business within existing accounts.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage and grow service provider partner accounts through expansion, renewals, adoption, and retention. Serve as a trusted advisor, build relationships with multiple stakeholders, identify growth opportunities, achieve quota, and improve partner satisfaction and cybersecurity outcomes. Use Salesforce or similar CRM tools and AI tools for account preparation, meeting summaries, follow-up, and organization. The role is a remote individual contributor supporting MSP and cybersecurity partners.

Manage a group benefits book of business ranging from 2 to 5,000 lives, serving as the primary broker contact and coordinating service delivery. Resolve escalations, support renewals, improve account performance, and identify cross-sell and growth opportunities. Lead client and broker meetings, provide consultative guidance on benefit plans, monitor service performance, and deliver data-driven engagement and education initiatives.

Build and scale Cloudflare’s channel partner ecosystem across the Southeast and MidAtlantic. Develop regional partner plans, drive partner-sourced revenue, coordinate enablement and technical training, generate pipeline through joint go-to-market initiatives, and align partners with direct sales teams. Manage QBRs, territory planning, partner health checks, and competency development while using analytics and AI tooling to optimize partner growth. Travel within the assigned territory 30–50% of the time.

Leads strategic key account management, building client relationships, developing account strategies, identifying growth opportunities, monitoring performance, and guiding teams. The role requires managing accounts exceeding $1 million in annual revenue, coordinating cross-functional execution, overseeing budgets and resources, and presenting performance insights to leadership. Travel up to 50% is required.

Own and grow a portfolio of 10–15 enterprise accounts by driving adoption and expansion of Blitzy’s AI software development platform. Build relationships with engineering and executive stakeholders, lead complex expansion sales cycles, develop ROI narratives, partner with solution consultants and customer success, and consistently achieve revenue, pipeline, and account-growth targets.

Lead commercial activities for life sciences analytics instrumentation across the Cambridge territory. Responsibilities include developing sales strategies, demonstrating technology, generating and closing new business, managing customer relationships, supporting post-sale growth, collaborating on marketing and lead generation, interpreting market demand, attending conferences, and reporting KPIs. The role targets biologics and gene therapy customers and requires approximately 30% overnight travel.

Own and grow a portfolio of 1,500–5,000-employee customers through upsell and cross-sell sales. Build trusted relationships with technical stakeholders, identify expansion opportunities, manage account plans and revenue pipelines, achieve quotas, maintain accurate Salesforce forecasts, and collaborate with channel, customer success, and support teams.

Develop and grow strategic relationships with regional retail customers across the Eastern United States. Responsibilities include developing sales and account growth plans, identifying new business, expanding share of wallet, negotiating contracts, managing budgets, coordinating cross-functional teams, resolving customer issues, forecasting opportunities in Salesforce, and presenting account performance. The role requires strong executive communication, consultative selling, commercial strategy, and travel of 30–50%.

Manage and grow strategic regional retail accounts across the Central United States. Responsibilities include developing sales and account-growth plans, identifying new business, expanding share of wallet, negotiating contracts and pricing, managing customer relationships, coordinating cross-functional teams, resolving issues, forecasting in Salesforce, and delivering profitable revenue growth. The role requires executive-level relationship building, multi-state account oversight, frequent travel, and strong consultative selling skills.

Manage and expand relationships with key brand clients, drive product adoption, identify upsell and cross-sell opportunities, and oversee renewals. Develop account strategies, maintain CRM records, negotiate contracts, analyze market and sales data, mitigate churn risks, and collaborate with sales, marketing, product, and support teams. The role requires maintaining a 90%+ retention rate and includes 25% travel.

Own retention, growth, forecasting, and strategic planning for a complex portfolio of enterprise retail and manufacturing accounts. Develop account plans, identify GMV opportunities, analyze buyer and demand data, advise clients on inventory and marketplace strategy, and lead QBRs. Build AI-enabled workflows for reporting and portfolio analysis, collaborate cross-functionally, and mentor newer account managers. The hybrid Boston role includes occasional travel to U.S. client sites.

Own and expand a portfolio of enterprise accounts through consultative, quota-carrying B2B SaaS sales. Identify whitespace, sell additional modules and users, manage complex multi-stakeholder deal cycles, coordinate internal teams, maintain account plans, forecast pipeline, and engage VP and C-level stakeholders. The role requires 10–20% travel and focuses on new bookings within existing customers rather than renewals or support.

Manages complex commercial insurance accounts, builds client relationships, retains existing business, supports new business marketing, resolves policy and underwriting issues, prepares billings and renewals, and maintains client documentation in agency systems. The role requires a current Insurance Producer license, commercial lines experience, strong industry knowledge, customer service skills, confidentiality, and proficiency with Microsoft Office.

Manage and grow a North American corporate account portfolio across research-focused organizations. Responsibilities include renewals, expansion, new business development, enterprise subscription sales, account planning, stakeholder engagement, business reviews, forecasting, negotiations, procurement coordination, and Salesforce management. The role focuses on positioning Clarivate’s research, content, analytics, and library technology solutions while building long-term relationships with corporate research, medical, regulatory, and information services teams.

Manages strategic energy storage accounts, drives revenue and margin targets, develops utility and renewable business, and builds long-term partnerships with utilities, developers, and IPPs. Supports product marketing, market analysis, brand promotion, customer presentations, and communication with headquarters. Requires strong energy storage knowledge, technical customer communication skills, and extensive industry contacts. The role reports to the Director of Sales and requires up to 70% travel.

Lead strategic business development and account growth for BESS solutions targeting North American data centers and global enterprises. Identify and close high-value strategic accounts, build C-suite and technical relationships, guide complex technical and commercial sales cycles, provide market feedback to R&D, represent the company at industry events, and ensure solutions align with applicable safety and regulatory standards. The role is remote in the USA and requires travel of 50% or more.

Manages and grows national foodservice restaurant accounts through prospecting, strategic account planning, consultative selling, negotiations, presentations, and relationship management. Drives sales, volume, margin, and profitability while coordinating with marketing, operations, supply chain, finance, R&D, customer service, and quality teams. Maintains Salesforce pipeline data, analyzes KPIs, develops customer growth plans, supports product innovation, and travels approximately 40% for customer meetings, trade shows, plant visits, and company events.

Manage relationships with public library clients across the United States, drive product adoption, develop strategic account plans, identify consulting opportunities, promote relevant solutions and events, and document client interactions. The role supports library technology customers using Polaris, Sierra, and Vega LX, with responsibility for client success, account growth, and regular communication including onsite visits.

Own and expand a portfolio of strategic enterprise accounts, building executive relationships, executing multi-year account plans, driving adoption and renewals, forecasting pipeline, and achieving multi-million-dollar revenue targets. Lead cross-functional alignment, develop complex deal strategies, monitor market trends, represent the company at executive events, and mentor Growth Team peers. The role requires 30–40% travel and hybrid work in the Boston office three days weekly.

Own a quota-carrying account management role focused on expanding business within existing SaaS accounts. Manage the full sales cycle, identify expansion opportunities, conduct discovery calls and product demonstrations, qualify leads, respond to inquiries, maintain a sales pipeline, and close deals. Build strong client relationships while driving revenue and long-term customer success through effective communication, organization, and product knowledge.

Owns a portfolio of public sector accounts, driving retention, renewals, expansion, and new revenue. Responsibilities include strategic account planning, consultative selling, pipeline management, forecasting, complex procurement navigation, stakeholder engagement, and full-cycle sales. The role partners with internal teams, channel resellers, and procurement partners to position ShareFile’s secure collaboration and workflow automation solutions for state, local government, and education customers.

Manage enterprise accounts across an assigned region, carrying quota for Boomi’s product suite and driving revenue growth within existing customers. Develop long-term account strategies, advise customers on data integration and platform solutions, align technology with business goals, and engage C-level, IT, and business stakeholders. Lead consultative and solution sales, collaborate with architects and service integrators, participate in field events, and execute discovery, objection handling, presentation, planning, and closing activities.