Top Senior Account Manager (AM) Jobs in Boston, MA

Own and grow a portfolio of 25–30 strategic enterprise accounts through renewals, upsells, expansions, complex negotiations, and executive-level relationship management. Partner with Customer Success, Finance, RevOps, and Legal to reduce churn risk, structure deals, forecast pipelines, and close multi-year contracts. Success is measured by retention, renewal ACV growth, product adoption, and quota attainment.

Own a portfolio of mid-market customers and drive software expansion through upselling, cross-selling, strategic account planning, executive engagement, and complex deal management. Build multi-threaded relationships, identify whitespace, self-source pipeline, maintain accurate forecasts, and exceed expansion quotas. Collaborate with Customer Success and Renewals while using Salesforce, 6sense, and structured sales methodologies to prioritize opportunities and close new business within existing accounts.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage and grow service provider partner accounts through expansion, renewals, adoption, and retention. Serve as a trusted advisor, build relationships with multiple stakeholders, identify growth opportunities, achieve quota, and improve partner satisfaction and cybersecurity outcomes. Use Salesforce or similar CRM tools and AI tools for account preparation, meeting summaries, follow-up, and organization. The role is a remote individual contributor supporting MSP and cybersecurity partners.

Manage a group benefits book of business ranging from 2 to 5,000 lives, serving as the primary broker contact and coordinating service delivery. Resolve escalations, support renewals, improve account performance, and identify cross-sell and growth opportunities. Lead client and broker meetings, provide consultative guidance on benefit plans, monitor service performance, and deliver data-driven engagement and education initiatives.

Build and scale Cloudflare’s channel partner ecosystem across the Southeast and MidAtlantic. Develop regional partner plans, drive partner-sourced revenue, coordinate enablement and technical training, generate pipeline through joint go-to-market initiatives, and align partners with direct sales teams. Manage QBRs, territory planning, partner health checks, and competency development while using analytics and AI tooling to optimize partner growth. Travel within the assigned territory 30–50% of the time.

Own and grow a portfolio of 1,500–5,000-employee customers through upsell and cross-sell sales. Build trusted relationships with technical stakeholders, identify expansion opportunities, manage account plans and revenue pipelines, achieve quotas, maintain accurate Salesforce forecasts, and collaborate with channel, customer success, and support teams.

Develop and grow strategic relationships with regional retail customers across the Eastern United States. Responsibilities include developing sales and account growth plans, identifying new business, expanding share of wallet, negotiating contracts, managing budgets, coordinating cross-functional teams, resolving customer issues, forecasting opportunities in Salesforce, and presenting account performance. The role requires strong executive communication, consultative selling, commercial strategy, and travel of 30–50%.

Manage and grow strategic regional retail accounts across the Central United States. Responsibilities include developing sales and account-growth plans, identifying new business, expanding share of wallet, negotiating contracts and pricing, managing customer relationships, coordinating cross-functional teams, resolving issues, forecasting in Salesforce, and delivering profitable revenue growth. The role requires executive-level relationship building, multi-state account oversight, frequent travel, and strong consultative selling skills.

Manage and expand relationships with key brand clients, drive product adoption, identify upsell and cross-sell opportunities, and oversee renewals. Develop account strategies, maintain CRM records, negotiate contracts, analyze market and sales data, mitigate churn risks, and collaborate with sales, marketing, product, and support teams. The role requires maintaining a 90%+ retention rate and includes 25% travel.

Own retention, growth, forecasting, and strategic planning for a complex portfolio of enterprise retail and manufacturing accounts. Develop account plans, identify GMV opportunities, analyze buyer and demand data, advise clients on inventory and marketplace strategy, and lead QBRs. Build AI-enabled workflows for reporting and portfolio analysis, collaborate cross-functionally, and mentor newer account managers. The hybrid Boston role includes occasional travel to U.S. client sites.

Own and expand a portfolio of enterprise accounts through consultative, quota-carrying B2B SaaS sales. Identify whitespace, sell additional modules and users, manage complex multi-stakeholder deal cycles, coordinate internal teams, maintain account plans, forecast pipeline, and engage VP and C-level stakeholders. The role requires 10–20% travel and focuses on new bookings within existing customers rather than renewals or support.

Manages complex commercial insurance accounts, builds client relationships, retains existing business, supports new business marketing, resolves policy and underwriting issues, prepares billings and renewals, and maintains client documentation in agency systems. The role requires a current Insurance Producer license, commercial lines experience, strong industry knowledge, customer service skills, confidentiality, and proficiency with Microsoft Office.

Own and expand a portfolio of strategic enterprise accounts, building executive relationships, executing multi-year account plans, driving adoption and renewals, forecasting pipeline, and achieving multi-million-dollar revenue targets. Lead cross-functional alignment, develop complex deal strategies, monitor market trends, represent the company at executive events, and mentor Growth Team peers. The role requires 30–40% travel and hybrid work in the Boston office three days weekly.

Manage enterprise accounts across an assigned region, carrying quota for Boomi’s product suite and driving revenue growth within existing customers. Develop long-term account strategies, advise customers on data integration and platform solutions, align technology with business goals, and engage C-level, IT, and business stakeholders. Lead consultative and solution sales, collaborate with architects and service integrators, participate in field events, and execute discovery, objection handling, presentation, planning, and closing activities.

Owns enterprise account growth and quota across the Southeast region for Boomi’s product suite. Develops long-term account strategies, advises existing customers, presents technical platform solutions to executives and business leaders, aligns solutions with business goals, and drives revenue through consultative and solution selling. The role also involves cross-functional collaboration with architects, CTOs, professional services, system integrators, and participation in local field events.

Drive AIM Honeycomb’s national growth by developing supplier networks, securing strategic purchasing and toll-refining agreements, expanding automotive and industrial accounts, negotiating pricing, and managing commercial partnerships. The role includes prospecting, account planning, market analysis, CRM pipeline management, forecasting, trade-show representation, and frequent onsite supplier visits nationwide. Collaboration with operations, logistics, administration, and finance supports successful commercial execution.

Manages a portfolio of employee benefits clients, serving as the primary contact and supporting renewals, new business, carrier negotiations, proposals, billing audits, open enrollment, compliance, and account transitions. The role advises clients on benefit programs and regulations, coordinates with producers and carriers, prepares presentations and enrollment materials, maintains accurate agency records, and ensures timely completion of client transactions.

Owns imaging equipment accounts across the full lifecycle, develops territory growth strategies, sells products and services, builds relationships with hospital decision-makers, and manages service opportunities from pipeline creation through contract closure. The role requires forecasting accuracy, customer-focused proposals, competitive analysis, pricing and contract compliance, and development of reference accounts. It serves customers across Illinois and operates with moderate autonomy within established commercial policies.

Manages global channel partner and service-provider relationships, including partner recruitment, activation, joint business planning, enablement, opportunity coordination, pipeline attribution, performance reporting, and commercial governance. The role collaborates with regional, sales, marketing, product, finance, legal, and customer account teams to grow partner-led business while maintaining clear customer ownership. It requires strong relationship management, consultative selling, negotiation, CRM proficiency, analytical skills, and coordination across regions and time zones.

Build and grow strategic relationships with telematics service providers, resellers, and channel partners. Recruit, onboard, train, and enable partners; develop joint business plans; manage pipeline and forecasts in NetSuite; support partner-led sales, marketing, pricing, and customer opportunities; resolve channel issues; and achieve revenue, profitability, and performance targets across an assigned territory or portfolio.

Manages strategic enterprise BFSI client accounts, growing revenue, profitability, relationships, and wallet share. Develops account plans, identifies and closes cross-selling opportunities, coordinates solution teams, and supports contractual, delivery, procurement, invoicing, collections, and financial planning activities. Partners with delivery leaders to improve margins and customer satisfaction while tracking CSAT, NPS, revenue, gross profit, pipeline, win rates, and order value.

Owns strategic relationships with large manufacturing enterprise clients, growing revenue, profitability, and wallet share. Develops account plans, expands stakeholder relationships, identifies and closes solution opportunities, and coordinates cross-selling across service lines. Partners with delivery, marketing, solutions, and finance teams on client satisfaction, margins, procurement, invoicing, collections, and financial planning. Tracks account growth, pipeline, win rates, profitability, revenue, and CSAT/NPS metrics.

Manage strategic customer relationships and account plans for Steam Power industrial services across an assigned region. Drive market penetration, sales pipeline development, orders, revenue, cash, and margin growth across complex service offerings, including parts, repairs, outage services, upgrades, digital solutions, and long-term agreements. Lead proposal strategies, forecast demand, maintain opportunity data, collaborate with Marketing and Product teams, and influence stakeholders in a matrix organization. Travel is required up to 50%.

Owns strategic relationships with large enterprise clients, growing revenue, profitability, wallet share, and customer satisfaction. Develops account plans, identifies and closes solution opportunities, cross-sells services, and coordinates with delivery, marketing, finance, procurement, and solution teams. Manages client P&L, global service delivery, margin improvement, order management, and performance metrics including revenue, gross profit, win rates, CSAT, NPS, and DSO.