Top Senior Operations Jobs in Boston, MA

This role involves managing project execution, data analysis, improving supply chain processes, and supporting project delivery at Oliver Wyman.

Build and own the end-to-end RevOps function: CRM and GTM tech stack administration, data hygiene, forecasting, pipeline management, deal desk execution, cross-functional coordination, post-sale instrumentation, and GTM reporting to scale sales and customer success.

Lead end-to-end order processing across direct and indirect channels, optimize order-to-revenue workflows, enforce CRM data and contracting standards, manage onboarding, vendor intake, and RFP operations, and align contracts with revenue recognition alongside Legal and Finance.

Lead and stabilize mainframe production operations, handle incident escalation and complex job recovery, coordinate with system programmers and application teams, support change management and disaster recovery, and mentor junior operations staff while improving runbooks and operational processes.

Support Sales by building segmentation models, territory designs, and compensation plans; advise Sales VPs through business reviews; maintain dashboards and reports in Salesforce, Gong, and Omni; improve CRM workflows and data quality; ensure account, opportunity, and territory integrity; and collaborate cross-functionally to operationalize GTM decisions.

Plan and execute North American field marketing and ABM programs—executive events, partner activities, webinars, and digital campaigns—aligned with Sales and Customer Success to generate, influence, and accelerate pipeline. Manage vendors, budgets, logistics, measurement of attribution and ROI, and build repeatable playbooks to scale programs.

Build and maintain Midstream's go-to-market operating system: design GTM systems and workflows, manage CRM and automation stack, create dashboards and forecasting, drive AI adoption, and partner with Sales, Marketing, Partner Success, Product, and leadership to scale commercial operations.

Lead operational running and launch readiness for Payward Services' B2B2C products; gate go-lives for regulatory and operational requirements; manage US regulated entities day-to-day (licensing, risk, incidents, audits); drive cross-functional execution across Product, Engineering, Legal, Compliance, and Finance; support state licensing workstreams (money transmitter, lending/NMLS); serve as operational counterpart to regulators; define metrics and operating model to scale regulated platform offerings.

Lead and modernize HackerOne's AI-native go-to-market operating model, owning revenue operations, GTM strategy, commissions, enablement, and systems. Build predictive forecasting, territory and capacity models, dashboards, automation, and data standards to drive predictable growth, improve efficiency, and align Sales, CS, Channel, and Marketing to measurable revenue outcomes.

Lead Revenue Operations to unify pipeline from leads to renewals, build multi-touch attribution and forecasting, automate processes, apply AI to workflows, oversee Salesforce/HubSpot/data warehouse integrations, deliver executive dashboards, and manage a small RevOps team.

Lead internal IT operations for a remote-first fintech team: manage Google Workspace and MDM, handle device procurement/logistics, support onboarding/offboarding and endpoint security, maintain compliance documentation for SOC/ISO frameworks, manage vendors, and provide international technical support and AI tooling integrations.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

The Senior Revenue Operations Manager will design and maintain revenue architecture, GTM systems, and apply AI for automation, ensuring data integrity and effective reporting across sales and marketing.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead the strategy, development, and performance of AIG's legal matter management and e-billing platforms, ensuring effective engagement with stakeholders and software providers. Oversee a team handling claim spend data and reporting for law firms and vendors, optimizing processes and outcomes.

Manage various functions within Private Debt Operations, coordinating trade closing processes, overseeing loan servicing, and ensuring compliance and efficiency. Collaborate with deal teams and prepare reports related to lending facilities.

Manage and analyze transfer agency operations for moderately complex clients; lead client onboarding and internal conversions; report key metrics; resolve escalations; drive process and control improvements; lead project initiatives; partner with technology and business teams; mentor junior staff; analyze data to mitigate risk and identify revenue opportunities.

Provide strategic and tactical oversight of online program operations for the School of Social Work. Manage staffing, budgets, enrollment projections, compliance, data reporting, vendor/partner relationships, and continuous process improvement. Supervise staff, support faculty and students, lead projects across campus, and implement operational policies to advance efficiency and service quality.

Provide technical system management and support primarily across the Zoho One ecosystem and Shopify. Troubleshoot issues, build and maintain automation workflows, ensure data flow between platforms, update Shopify product/catalog settings, create documentation and SOPs, and assist with social media scheduling and metrics. Prioritize and execute items from an IT to-do list for executive and sales teams.

Run day-to-day revenue operations supporting sales, support, and implementation teams. Drive sales process adoption, own pipeline review rhythm, manage SFDC data governance and support cases, coordinate onboarding, produce operational reporting, and support post-sale renewal workflows in partnership with CS and AM.

Lead and build the go-to-market operations engine: own GTM systems (HubSpot, Clay, Apollo, Gong), scoring and AI agents, ABM and demand-gen data, pipeline attribution, board-level reporting, and a small onshore/nearshore team. Be hands-on building workflows and models, partner with marketing, sales, finance, and executive leadership, and drive governance, forecasting, and operational rigor across three business units.

Lead client experience and agency operations for paid media accounts, overseeing media buying team performance, client retention, reporting, and process development. Own client leadership meetings, track KPIs (cost per appointment, show and close rates), and build scalable operational systems to improve efficiency and margin.

Owner-operator role to build and run core operational domains for rapid market expansion. Diagnose chaotic problems, design processes, tooling, metrics, and documentation, deliver measurable improvements, hand off systems, and repeat. Work directly with leadership with real operating authority toward GM-level ownership.

ParentSquare seeks a Revenue Operations Specialist to manage lifecycle strategy and automation, enhance customer engagement, and optimize go-to-market processes using HubSpot.