Top Senior Level Jobs in Boston, MA

Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.

Lead the architecture, design, development, integration, testing, and deployment of advanced radar systems. Research RF sensing approaches, translate customer needs into system concepts, define requirements and architectures, conduct simulations and performance analysis, and guide multidisciplinary teams across software, hardware, integration, and test. The role also involves customer briefings, technical reviews, modeling in Cameo, verification planning, and technical leadership of advanced development projects.

Design, develop, deploy, and maintain scalable customer-facing software, APIs, workflows, and data-driven services. Define technical requirements, create implementation plans, automate and test releases, review code and architecture, and drive technical decisions. The role includes mentoring engineers, identifying technical gaps, maintaining engineering excellence, and serving as a product-domain expert while collaborating with product managers, data scientists, team leads, and managers.

Manage strategic enterprise SaaS accounts, guiding implementation, adoption, value realization, renewals, and expansion. Build relationships with business and IT executives, create customized success plans, monitor customer health, mitigate risks, and deliver business reviews. Partner with Sales, Professional Services, and Solution Integrators to ensure successful deployments and achieve retention and growth targets.

Designs, builds, and operates production-grade agentic AI systems and orchestration frameworks. Responsibilities include prompt architecture, tool and API integrations, monitoring, evaluation, cost controls, reliability improvements, and governance documentation. The engineer collaborates with data science, data engineering, and governance teams to ensure reliable, compliant workflows using structured healthcare and pharmaceutical data.

Lead reliability, scalability, and operational excellence of large-scale database platforms across cloud and on-prem. Build automation-first database infrastructure (Kubernetes operators, IaC, GitOps), drive monitoring/SLOs, incident leadership, performance and cost optimization, and partner with application teams on safe schema/migration practices. Mentor engineers and evaluate AI-assisted workflows to improve productivity and reliability.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Leads North America revenue operations by managing forecasting, pipeline analysis, territory and quota planning, sales capacity, CRM updates, reporting, and process improvements. Partners with Sales, Marketing, and leadership to improve sales productivity, optimize go-to-market execution, develop actionable models and dashboards, and support strategic planning and QBR presentations.

Own global sales enablement strategy for Enterprise BDR and SMB AE/AM teams. Build onboarding, training, certifications, curricula, and coaching programs across the sales cycle. Partner with Sales Leadership, Talent Acquisition, and cross-functional stakeholders to improve ramp time, pipeline quality, conversion, and win rates. Deploy AI-enabled workflows and role-play programs, administer enablement platforms, and lead enablement execution for SKOs, QBRs, and other initiatives.

Own strategic enterprise accounts across New England for ThousandEyes, driving new-logo acquisition and customer expansion. Build executive relationships, independently generate pipeline, leverage Cisco’s sales ecosystem, and lead complex enterprise sales cycles through technical evaluation, negotiation, and close. Manage six- and seven-figure transactions, develop strategic account plans, expand customers into $1M+ ARR relationships, and maintain quota attainment, pipeline coverage, and forecast accuracy.