Top Senior Level Jobs in Boston, MA

Design, develop, deploy, and maintain scalable customer-facing software, APIs, workflows, and data-driven services. Define technical requirements, create implementation plans, automate and test releases, review code and architecture, and drive technical decisions. The role includes mentoring engineers, identifying technical gaps, maintaining engineering excellence, and serving as a product-domain expert while collaborating with product managers, data scientists, team leads, and managers.

Manage strategic enterprise SaaS accounts, guiding implementation, adoption, value realization, renewals, and expansion. Build relationships with business and IT executives, create customized success plans, monitor customer health, mitigate risks, and deliver business reviews. Partner with Sales, Professional Services, and Solution Integrators to ensure successful deployments and achieve retention and growth targets.

Designs, builds, and operates production-grade agentic AI systems and orchestration frameworks. Responsibilities include prompt architecture, tool and API integrations, monitoring, evaluation, cost controls, reliability improvements, and governance documentation. The engineer collaborates with data science, data engineering, and governance teams to ensure reliable, compliant workflows using structured healthcare and pharmaceutical data.

Lead reliability, scalability, and operational excellence of large-scale database platforms across cloud and on-prem. Build automation-first database infrastructure (Kubernetes operators, IaC, GitOps), drive monitoring/SLOs, incident leadership, performance and cost optimization, and partner with application teams on safe schema/migration practices. Mentor engineers and evaluate AI-assisted workflows to improve productivity and reliability.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Leads North America revenue operations by managing forecasting, pipeline analysis, territory and quota planning, sales capacity, CRM updates, reporting, and process improvements. Partners with Sales, Marketing, and leadership to improve sales productivity, optimize go-to-market execution, develop actionable models and dashboards, and support strategic planning and QBR presentations.

Own global sales enablement strategy for Enterprise BDR and SMB AE/AM teams. Build onboarding, training, certifications, curricula, and coaching programs across the sales cycle. Partner with Sales Leadership, Talent Acquisition, and cross-functional stakeholders to improve ramp time, pipeline quality, conversion, and win rates. Deploy AI-enabled workflows and role-play programs, administer enablement platforms, and lead enablement execution for SKOs, QBRs, and other initiatives.

Own strategic enterprise accounts across New England for ThousandEyes, driving new-logo acquisition and customer expansion. Build executive relationships, independently generate pipeline, leverage Cisco’s sales ecosystem, and lead complex enterprise sales cycles through technical evaluation, negotiation, and close. Manage six- and seven-figure transactions, develop strategic account plans, expand customers into $1M+ ARR relationships, and maintain quota attainment, pipeline coverage, and forecast accuracy.

Leads software engineering projects and developer teams building distributed microservices and full-stack cloud solutions. Develops regulatory technology, collaborates with product managers, evaluates code, mentors engineers, and drives technology modernization using modern programming languages, databases, containers, orchestration platforms, and cloud services.

Manage a caseload of workers' compensation claims across jurisdictions: investigate compensability, control medical care, negotiate settlements, coordinate return-to-work, partner with internal teams and vendors, identify fraud, and ensure compliant, cost-effective claim resolution while supporting injured associates.