Top Senior Level Jobs in Boston, MA

The Major Account Manager role involves managing key accounts, expanding business, building relationships, and achieving sales targets within a fast-paced environment.

Manage, hire, and develop Customer Success Managers while driving renewals, expansions, customer retention, and revenue growth. Serve as a customer-service role model, regional escalation point, and strategic advisor. Coach teams through contract negotiations and pricing objections, collaborate cross-functionally to resolve complex challenges, and build high-performing teams through talent attraction, retention, and development.

Leads global technical development of automotive semiconductor components for radar, electrification, and powertrain applications. Translates product needs into component requirements, supports RFQs and sourcing, evaluates supplier roadmaps, coordinates component development through PPAP, approves technical deliverables, and supports post-launch PCN and EOL activities. Partners with project, purchasing, quality, platform, application, supplier, and customer teams, with limited domestic and international travel.

Lead and scale U.S. public sector contracting: draft and negotiate SaaS/cloud and subcontract agreements, advise on FAR/DFARS/GSA/FedRAMP compliance, support RFPs and audits, build legal playbooks, and partner with cross-functional teams to mitigate regulatory and export control risk.

Lead People operations, design and scale performance, promotion, compensation, and benefits programs, drive AI-native people systems and processes, partner with leaders on organizational strategy, manage vendors, and coach managers through complex people matters.

The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.

Lead customer-facing cybersecurity solution architecture from presales through post-sales. Conduct demonstrations, proof-of-concepts, executive business reviews, crisis simulations, and cyber workforce resilience programs. Advise C-level and technical stakeholders, establish security roadmaps, drive platform adoption, measure organizational risk, and support sustainable cybersecurity program operations. Collaborate with sales, product, content, engineering, and customer success teams while serving as a trusted embedded cybersecurity advisor.

Lead and grow a Data Science team for Provider Products, set analytical direction, own experimentation and measurement, review methods, partner with product and engineering, hire and develop data scientists, standardize analytics and integrate generative AI to improve workflows and outputs.

As a Frontend Software Engineer, design, develop, and deploy web applications, collaborate with UX engineers, and implement user-friendly interfaces.

Lead and grow an 8-10 engineer team building veterinary operations systems and care experiences. Own technical/operational delivery of scheduling, communications, and care workflows; provide architecture and reliability guidance; partner with Product and UX; drive engineering best practices, observability, incident management, and continuous delivery; hire and mentor engineers; define success metrics like reliability, throughput, and operational efficiency.

Drive account expansion within assigned enterprise customers by maintaining executive sponsorship, developing account plans, identifying and closing cross-sell opportunities, and partnering with Customer Value Managers and solution teams to deliver Coupa's spend management solutions and measurable business value.