The Senior Technical Support Engineer troubleshoots complex technical issues in Kubernetes and cloud deployments, collaborating with development teams and managing escalations for critical customer issues.

Top Skills: AnsibleChefConfiguration Management Tools (PuppetDistributed Storage SolutionsHelm)KibanaKubernetesKvmLinuxMonitoring Tools (GrafanaNagiosOpenstackPrometheus)PythonSaltShell ScriptingVirtualization Solutions (LibvirtVmware)

Zero Networks

Senior Technical Support Engineer

Reposted 11 Days AgoSaved

Remote

Boston, MA

Senior level

Software • Cybersecurity

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Top Skills: Active DirectoryGpoLinuxPowershellPythonWindows

Chainguard

Senior Technical Support Engineer - AMER West Region

15 Days AgoSaved

Remote

Boston, MA

128K-140K Annually

Senior level

128K-140K Annually

Senior level

Cloud • Security • Software

The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.

Top Skills: AWSAzureDockerGCPGitHelmKubernetesLinuxTerraform

RSA Security

RSA Senior Technical Support Engineer

16 Days AgoSaved

Remote

Boston, MA

120K-170K Annually

Senior level

120K-170K Annually

Senior level

Security

The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.

Top Skills: Active DirectoryBashDnsFirewallsGroup PolicyHTTPIdentity And Access ManagementJavaeeJbossLoad BalancingMicrosoft Sql ServerMicrosoft Windows ServerOauthOraclePythonRestSAMLSQLTcp/IpTls/SslUnix/LinuxWeblogicWebsphereWildfly

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